Billing Specialist I

Cox Communications • Cherryville, NC

1d • $17 - $25 • Hybrid

About The Position

The Billing Specialist I plays a key role in supporting accurate and timely billing operations for the Billing team in Cherryville, North Carolina . This position is responsible for coding, auditing, and processing invoices, resolving discrepancies with service providers, and ensuring billing workflows are completed efficiently. This role is ideal for someone who is detail-oriented, organized, and eager to grow within a fast-paced billing environment.

Requirements

• High School Diploma or GED

Nice To Haves

• Experience using computers and office equipment for data entry, faxing, emailing, and document copying
• Prior experience with VMRS coding and billing is a plus
• Strong attention to detail and ability to manage high volumes of work accurately
• Comfortable working in a fast-paced, team-oriented environment

Responsibilities

• Perform VMRS coding and costing of invoices, including auditing invoices to ensure accurate billing
• Respond to Purchase Order (PO) line inquiries and assist with overflow calls as needed
• Communicate with service providers regarding invoice discrepancies, questions, or missing information
• Index invoices into the billing workflow system
• Process rebills for Roadside and TMCare services
• Drag and drop invoices into the appropriate events within the system
• Execute TMCare resets when applicable
• Review invoices and determine Work & Cost Complete (WACC) status
• Support additional billing-related duties and projects as assigned

Benefits

• Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees