Billing Specialist I

Premier Community Healthcare Grp.•Dade City, FL

14h•Remote

About The Position

The Billing Specialist I processes patient and insurance billing payments for services rendered at Premier Community HealthCare Group. This position provides support in all areas of the billing department and plays a key role in maintaining accurate financial records and ensuring a positive patient financial experience.

Requirements

General understanding of billing processes and revenue cycle procedures
Knowledge of billing regulations and best practices
Strong attention to detail and commitment to accuracy
Adaptability to evolving regulations, technology, and workflows
Professional demeanor and positive attitude
Strong verbal and written communication skills
Excellent grammar and interpersonal skills
High ethical standards and strict confidentiality
Demonstrated empathy and customer service skills when working with diverse patient populations
High School Diploma or GED required
Proficiency in computer systems and office software
Ability to obtain and maintain Epic certification and complete annual compliance training

Responsibilities

Post and reconcile payments and denials; perform daily balancing and close activities
Work directly with patients regarding accounts and insurance claims; initiate refund requests when appropriate
Assist with site daily balancing and preparation of bank deposits
Escalate complex billing issues or patient concerns to leadership as appropriate
Promote and model Premier’s Core Values and service excellence
Ensure compliance with safety, regulatory, and organizational policies
Maintain strict confidentiality and HIPAA compliance
Communicate issues that may impact patient flow or billing processes
Participate in Quality Improvement / Quality Assurance (QI/QA) initiatives
Support department goals and contribute to community engagement initiatives
Perform other duties as assigned