Billing Specialist I - Hybrid

Cherry Health • Grand Rapids, MI

21h • Hybrid

About The Position

Responsible for working on a team to help ensure proper billing for patient services to patients, insurance companies, and government agencies such as Medicare and Medicaid. Must adhere to the organizational Policies, Procedures, Code of Ethics, and all licensing and accreditation standards of the position. Must represent the organization’s Mission in all actions and communications. This is a full time, benefit eligible position, typically working Monday - Friday 8am - 5pm. This position is hybrid with the expectation of coming into the office at least two days a week.

Requirements

• Ability to read and write at a high school level.
• Ability to perform or willingness to learn computer-based tasks.
• Ability to learn the use of a calculator.
• Ability to deal with the public, colleagues, and professional staff in a courteous, pleasant manner.
• Ability to follow verbal and written instructions.
• Knowledge of medical terminology.
• Knowledge of health insurance policies and payer guidelines.
• At least two years’ experience as a biller in a health care setting preferred, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above.

Nice To Haves

• Bilingual skills may be helpful.

Responsibilities

• Process payer rejections and outstanding claim reports to manage accounts receivable on a weekly basis.
• Run reports and review accounts according to payer guidelines.
• Communicate tactfully with patients regarding bills by telephone, mail, and in person.
• Utilize the collection agency as stated in Agency policy.
• Post insurance and patient payments as needed.
• Understand and adhere to Cherry Health’s compliance standards as they appear in Cherry Health’s Corporate Compliance Policy, Code of Conduct, and Conflict of Interest Policy.
• Keep abreast of all pertinent federal, state, and Cherry Health’s regulations, laws, and policies as they presently exist and as they change or are modified.
• Perform other duties as assigned.

Benefits

• Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles
• Medical, Dental and Vision Insurance for you and your family
• Generous Paid Time Off benefit – 4 weeks per year for full time
• Paid holidays - 8 full day paid holidays (Including Black Friday!) and 2 half day paid holidays!
• 403(b) Retirement Savings Plan with generous employer match - $ for $ match up to 5%
• MET and MESP 529 Savings Plans
• Pet Insurance!
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED