Billing Services Coordinator

Great Strides Behavioral Consulting Inc•Maryland Heights, MO

8d•Onsite

About The Position

Great Strides Behavioral Consulting is a well-established and highly regarded provider of Applied Behavior Analysis (ABA) services for children with Autism Spectrum Disorder (ASD) throughout the St. Louis area. We are BCBA owned and operated. Our mission is to provide exceptional services that create meaningful and lasting change for children and their families while fostering a positive, collaborative workplace for our team. We are currently seeking a Billing Services Coordinator to join our administrative team. This is a full-time position with benefits and plays a critical role in supporting both the financial health of the organization and the families we serve. At Great Strides, we believe that work should be meaningful, collaborative, and rewarding. Every role within our organization contributes to helping children and families achieve life-changing outcomes, and we are committed to creating a workplace where team members feel valued, supported, and connected to that mission. We work hard, support one another, communicate openly, and genuinely care about the people we serve and the teammates we work alongside. We are continually looking for ways to improve our services, our systems, and ourselves. The Billing Services Coordinator is responsible for managing multiple aspects of the revenue cycle, including claims processing, accounts receivable management, insurance follow-up, payment posting, client billing support, and coordination with clinical and administrative team members. This position serves as a key liaison between families, insurance companies, providers, and internal departments to ensure services are billed accurately and reimbursed appropriately. The ideal candidate will demonstrate exceptional organization, attention to detail, critical thinking, professionalism, responsiveness, and a collaborative approach to problem-solving.

Requirements

High School Diploma required.
Minimum of 2 years of healthcare billing experience required.
Experience working with claims, denials, appeals, and accounts receivable required.
Experience with electronic medical records and healthcare billing systems required.
Strong proficiency with Microsoft Office applications, particularly Excel.
Ability to learn and adapt to new technology platforms and software systems.
Strong attention to detail and accuracy
Excellent organizational and time-management skills
Advanced analytical and problem-solving abilities
Strong written and verbal communication skills
Ability to prioritize and manage multiple responsibilities
Initiative and independent decision-making
Collaboration and teamwork
Professionalism and customer service orientation
Adaptability and willingness to embrace change
Commitment to continuous improvement
Ability to sit, stand, bend, lift, and move intermittently throughout the workday.
Frequent use of computers, phones, and office equipment.
Subject to interruptions and competing priorities.
Regular interaction with families, staff, providers, insurance representatives, and visitors.
Must be able to maintain professionalism when interacting with individuals experiencing stress or frustration.
Ability to function independently while contributing positively to a team environment.

Nice To Haves

Associate or Bachelor's degree in Accounting, Business Administration, Healthcare Administration, Finance, or related field preferred.
Behavioral health, ABA, pediatric therapy, or related healthcare billing experience strongly preferred.