Billing Services Coordinator
About The Position
Great Strides Behavioral Consulting is seeking a Billing Services Coordinator to join their administrative team. This is a full-time position with benefits and plays a critical role in supporting both the financial health of the organization and the families they serve. The Billing Services Coordinator is responsible for managing multiple aspects of the revenue cycle, including claims processing, accounts receivable management, insurance follow-up, payment posting, client billing support, and coordination with clinical and administrative team members. This position serves as a key liaison between families, insurance companies, providers, and internal departments to ensure services are billed accurately and reimbursed appropriately.
Requirements
- High School Diploma required.
- Minimum of 2 years of healthcare billing experience required.
- Experience working with claims, denials, appeals, and accounts receivable required.
- Experience with electronic medical records and healthcare billing systems required.
- Strong proficiency with Microsoft Office applications, particularly Excel.
- Ability to learn and adapt to new technology platforms and software systems.
- Strong attention to detail and accuracy
- Excellent organizational and time-management skills
- Advanced analytical and problem-solving abilities
- Strong written and verbal communication skills
- Ability to prioritize and manage multiple responsibilities
- Initiative and independent decision-making
- Collaboration and teamwork
- Professionalism and customer service orientation
- Adaptability and willingness to embrace change
- Commitment to continuous improvement
- Ability to sit, stand, bend, lift, and move intermittently throughout the workday.
- Frequent use of computers, phones, and office equipment.
- Subject to interruptions and competing priorities.
- Regular interaction with families, staff, providers, insurance representatives, and visitors.
- Must be able to maintain professionalism when interacting with individuals experiencing stress or frustration.
- Ability to function independently while contributing positively to a team environment.
Nice To Haves
- Associate or Bachelor's degree in Accounting, Business Administration, Healthcare Administration, Finance, or related field preferred.
- Behavioral health, ABA, pediatric therapy, or related healthcare billing experience strongly preferred.
Responsibilities
- Claims submission
- A/R management
- Denials and appeals
- Insurance follow-up
- Payment posting
- Family billing support
- Reporting
- Team collaboration
Benefits
- Medical, dental, and vision insurance
- Company-paid life and AD&D insurance
- 401(k) with company match
- Generous PTO program
- Paid holidays
- Ongoing training and professional development opportunities
- A supportive, collaborative team environment
- The opportunity to make a meaningful impact on the lives of children and families every day
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
