Billing Senior Specialist (Chicago)
About The Position
The Billing Senior Specialist will assist attorneys in preparation of bills to clients and performs follow-up action on past-due client accounts. This role provides administrative and accounting support to Attorneys and Accounting Department Staff. The specialist will answer billing questions, research billing-related issues, and prepare and distribute billing proformas, invoices, and billing-related reports. They will manage client accounts according to billing agreements, perform necessary maintenance, and manage past-due accounts with follow-up actions. The role acts as a billing advisor to attorneys, ensuring all transactions are recorded according to accounting standards. Daily activities include Proforma generation and edits, creating timecard summaries, updating matter and Timekeeper rates, and running client reports. The specialist ensures the timeliness, accuracy, and acceptance of invoices monthly, demonstrating tenacity in resolving client billing issues and ensuring invoice approval. They must understand and correctly implement client Outside Counsel Guidelines and fee arrangements, and ensure electronic invoices (EDI) are processed accurately and efficiently. The position requires a highly detail-oriented individual capable of handling multiple tasks in a fast-paced environment, with professional and highly-developed communication skills. The ability to deal professionally and courteously with attorneys, staff, vendors, and clients while observing confidentiality is essential. Excellent client service is expected. Collaboration with the billing team, finance team, and other firm groups is key. The role may assist local or corporate billing management with special assignments/projects, and assist with training and mentoring new employees. Effectively utilizing billing assistants to create efficiencies is also expected. This role successfully manages the billing operations of the Firm's largest and most complex client relationships, acting in an advisory capacity to attorneys on billing matters. Administrative responsibilities such as green sheets, UDF updates, electronic submissions/appeals, and unallocated balances must be consistently well-maintained. Other duties as assigned.
Requirements
- A minimum of five years of experience as a billing specialist in a law firm
- Highly skilled biller with thorough knowledge of 3E and E-billing systems
- Demonstrated ability to manage the largest and most complex billing arrangements and ensures the highest quality and customer service
- Aptitude for establishing operational efficiencies and creating best practices
- Deep knowledge to serve as a mentor to other billers and to assist management with special project assignments
- Strong organizational skills
- Strong attention to detail
- Proofreads accurately
- Good judgment
- Strong interpersonal communication skills
- Strong analytical and problem solving skills
- Able to work harmoniously and effectively with others
- Able to preserve confidentiality and exercise discretion
- Able to work under pressure
- Able to manage multiple projects with competing deadlines and priorities
- Must be highly detail-oriented with the ability to handle multiple tasks in a fast-paced environment
- Demonstrates professional and highly-developed communication skills
- Ability to deal professionally and courteously with attorneys, staff, vendors, and clients of the Firm while observing confidentiality of client and firm matters
Responsibilities
- Assist attorneys in preparation of bills to clients
- Perform follow-up action on past due client accounts
- Provide administrative and accounting support to Attorneys and Accounting Department Staff
- Answer billing questions and research billing related issues
- Prepare and distribute billing proformas, invoices and billing related reports
- Manage client accounts according to the billing agreements and perform necessary maintenance
- Manage past due accounts and perform necessary follow up action
- Act as billing advisor to attorneys and insure that all transactions are recorded according to accounting standards
- Perform daily activities of the billing function in support of Partners and Clients
- Ensure timeliness, accuracy, and acceptance of invoices on a monthly basis
- Show tenacity and drive in following up with Billing Partners and others in order to resolve client billing issues and ensure invoices are approved and billed
- Understand and ensure correct implementation of client Outside Counsel Guidelines and client fee arrangement
- Ensure electronic invoices (EDI) are processed accurately and efficiently
- Provide excellent client service to our attorneys, clients and other Firm personnel
- Collaborate effectively with others within the billing team, finance team and other firm groups and departments
- Assist local or corporate billing management with special assignments/projects (such as testing, pilot programs, policy discussions, process improvements, etc.)
- Assist with training and mentoring of new employees and less experienced billing staff
- Effectively utilize billing assistants to create efficiencies within the billing department
- Successfully manage the billing operations of the Firm's largest and most complex client relationships, involving very intricate billing arrangements; act in an advisory capacity to their attorneys on billing matters
- Ensure administrative responsibilities are consistently well-maintained (green sheets, UDF updates, electronic submissions/appeals and unallocated balances)
Benefits
- bonus eligibility
- comprehensive benefits program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
