ALSA Billing/Scheduling Administrative Ast.

ELIM PARK BAPTIST HOME INC•Cheshire Village, CT

1d•Onsite

About The Position

This position is responsible for billing and clerical support to the Assisted Living department. It involves scheduling the ALSA CNA staff, managing call outs, time off requests, schedule changes, overtime usage, and on-call duties. The role also resolves scheduling conflicts and assists in scheduling consult appointments, transportation, and staff for ALSA residents. The work environment is a well-lighted, well-ventilated office with a moderate noise level and frequent interruptions.

Requirements

High School graduate, or GED
Experience in customer service-related field.

Nice To Haves

Demonstrates neatness, accuracy and dependability.
Contributes, develops and carries out new ideas.
Demonstrates an ability to work with others.
Ability to work independently.
Ability to work in cost and time efficient manner.
Teach skills and knowledge to new staff.
Wear appropriate clothing/uniform.
The appearance is neat and well kept.
Relates well with residents; is friendly, pleasant and appropriately professional.
Demonstrates good safety habits—uses equipment appropriately.
Attendance/punctuality—comes to work when scheduled and on time.
Supports and upholds the ANGELS Culture.
Attends required in-services.

Responsibilities

Performs administrative billing and scheduling as needed in a timely manner.
Assumes responsibility for the scheduling of CNAs on all shifts through the development, preparation and maintenance of staffing schedules that meet the needs of the facility and state requirements.
Enters schedule changes to master schedule.
Approves time off and extra shift requests with approval of the ALSA Director.
Effectively communicates with ALSA Director to determine staffing needs.
Assigns personnel and adjusts staffing patterns to provide safe and equitable coverage.
Ensures all schedules are posted per timeline by holding all staff accountable for the submission of time requests, changes, and draft schedules in a timely manner.
Records all information in a clear and organized method.
Arranges consults appointments in a timely manner, arranges transportation, schedules an aide when needed to accompany resident as indicated by Nurse.
Communicates all scheduled appointments to residents/families.
Maintains established departmental policies, procedures and objectives.
Demonstrates flexibility in working hours to meet departmental needs.
Participates in the orientation of all nursing personnel to the scheduling practices and guidelines.
Enhances professional growth and development through participation in educational programs, current literature and workshops.
Monitors staff overtime and minimizes usage.
Performs any other job-related duties and responsibilities that may become necessary as directed by the Supervisor.
Participates in on call coverage rotation.
Manages billing and administrative duties as assigned.
Assumes responsibility for scheduling ALSA CNAs, providing for adequate, safe staffing levels and timely postings.
Complies with facility policy as it relates to call outs, vacation, time off requests, overtime, and pay differences such as shift and quarterly bonuses, shift differentials.
Documents accurately all payroll information for processing ALSA employees’ paychecks.
Assists in clerical duties within the dept such as filings, mailings, copying etc.
Arranges consults appointments in a timely manner, arranges transportation, and