Billing Representative

Quest Diagnostics•Los Angeles, CA

2d•$17 - $22•Onsite

About The Position

In an environment where the patient is at the center of everything that we do, the individuals in this position typically reconcile medical claims for the purpose of collecting revenue for the organization. They work with patient, client and/or third-party insurance bills, and may work on one or more of these processes on a daily basis.

Requirements

At least one year of relevant experience and/or completion of medical administration course.
Medical terminology knowledge
Must be able to key 55 WPM with 95% accuracy
Meet established production and quality standards
Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications and basic IT troubleshooting.

Nice To Haves

1-3 years of experience in A/R, Billing, Customer Service, insurance, or healthcare preferred.
Understands multiple billing requirements across varies payers and states.

Responsibilities

Focused efforts on increasing cash and reducing bad debt.
Apply payments and denials to third party carriers in all media types.
Interpret Explanation of Benefits for appropriate follow-up action.
Complete refunds/adjustments to customer's accounts, while providing necessary back-up information in order to maintain accuracy.
Contact third party carriers to follow up on denied and unresponded claims.
Analyze and apply denials, process and review claims.
Perform screen scrapes.
Evaluate and respond to all aspects of written billing inquiries from the patient or their representative in order to resolve billing issues.
Handle patient indigency and bankruptcy claims.
Make have contact with insurance carriers, clients, patients and/or other outside sources.
Regular research involving both the web and billing systems.
May be a certified Medical Coder and/or involved with medical coding.
Maintain Compliance and HIPAA standards at all times Meet or exceed daily production standards Meet or exceed daily quality standards.
Ability to work on various other projects as needed.
Ability to work overtime as needed based on departmental needs.

Benefits

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities