Billing Representative

Quest DiagnosticsWest Hills, CA
Onsite

About The Position

In an environment where the patient is at the center of everything that we do, the individuals in this position typically reconcile medical claims for the purpose of collecting revenue for the organization. They work with patient, client and/or third-party insurance bills, and may work on one or more of these processes on a daily basis. Pay range: $17.20 - $21/ hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Requirements

  • At least one year of relevant experience
  • PC Skills, with specific proficiency in Excel and data entry
  • Basic Math skills
  • Excellent communication skills to effectively converse with internal and external candidates; ability to negotiate payment plans.
  • Good organizational skills.
  • Ability to work independently and as part of a team.
  • Ability to work overtime as needed, based on departmental needs.
  • High School Diploma or Equivalent (Required)
  • English (Required)

Nice To Haves

  • 1-3 years of experience in A/R, Billing, Customer Service, insurance, or healthcare preferred.
  • Some College Courses (Preferred)

Responsibilities

  • Interpret Explanation of Benefits for appropriate follow-up action.
  • Contact clients to follow up on denied and unresponded claims.
  • Analyze and apply denials, process and review claims.
  • Perform screen scrapes.
  • Evaluate and respond to all aspects of written billing inquiries from the patient or their representative in order to resolve billing issues.
  • Make have contact with insurance carriers, clients, patients and/or other outside sources.
  • Regular research involving both the web and billing systems.
  • May be a certified Medical Coder and/or involved with medical coding.
  • Maintain Compliance and HIPAA standards at all times
  • Meet or exceed daily production standards
  • Meet or exceed daily quality standards.
  • Ability to work on various other projects as needed.

Benefits

  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program
  • Blueprint for Wellness® healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
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