Billing Representative

Holt Logistics•Gloucester City, NJ

About The Position

Responsible for assisting with vessel and terminal billing activities, including reviewing supporting documents, entering billing information accurately, preparing invoices, verifying rates and services, and maintaining billing records. Assists with vessel activity billing, terminal services, storage, reefer, stevedoring, and other applicable charges. Works with operations and billing staff to resolve discrepancies and ensure invoices are accurate and completed in a timely manner.

Requirements

High school diploma or equivalent required
Minimum of 3 years of experience in billing, invoicing, accounting support, maritime operations, terminal operations, transportation, logistics, or a related field.
Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
Strong mathematical, analytical, and problem-solving skills.
Excellent attention to detail with the ability to identify discrepancies and maintain a high level of accuracy.
Strong organizational and time management skills with the ability to manage multiple priorities and meet deadlines.
Effective verbal and written communication skills.
Ability to work independently and collaboratively in a fast-paced operational environment.
Ability to interpret contracts, tariffs, rate sheets, and operational reports.
Strong data entry and recordkeeping skills with a high degree of accuracy.
Ability to review supporting documentation and ensure all billable services are captured.
Customer service orientation and ability to professionally handle billing inquiries.
Ability to maintain confidential financial and customer information.
Commitment to continuous improvement and process efficiency.
Ability to adapt to changing business needs and operational priorities.

Nice To Haves

Associate degree in Accounting, Business Administration, Logistics, Supply Chain Management, or a related field preferred.
Working knowledge of vessel, terminal, stevedoring, storage, reefer, wharfage, and other marine service charges preferred.

Responsibilities

Review vessel and terminal activity documentation, including work orders, service tickets, cargo reports, manifests, and operational records to ensure accurate billing.
Prepare, process, and submit invoices for vessel, terminal, stevedoring, storage, reefer monitoring, wharfage, and other applicable services and charges.
Enter billing data accurately into billing and accounting systems while maintaining compliance with company procedures and customer requirements.
Verify rates, tariffs, contracts, and service agreements to ensure invoices reflect approved pricing and services rendered.
Reconcile billing information with operational records and supporting documentation to identify and resolve discrepancies.
Coordinate with operations, customer service, and accounting personnel to investigate and correct billing issues in a timely manner.
Monitor vessel activity and terminal service transactions to ensure all billable services are captured and invoiced.
Maintain organized billing files, supporting records, and documentation for auditing, reporting, and customer inquiries.
Respond to customer and internal inquiries regarding invoices, charges, payment status, and billing adjustments.
Review completed invoices for accuracy, completeness, and compliance before distribution to customers.
Support continuous improvement initiatives to enhance billing accuracy, efficiency, and process controls.
Perform other billing, administrative, and accounting support duties as assigned.