Billing Representative II
Mass General Brigham•Somerville, MA
•Hybrid
About The Position
The Billing Representative II is responsible for maintenance of accurate billing records of complex customer and/or patient accounts, process payments and adjustments, and communicate with customers to answer questions or provide information.
Requirements
- High School Diploma or equivalent required
- 2+ years of experience required in billing, finance or collections
Responsibilities
- Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies
- Addresses issues of a more complex nature and support junior staff by answering day to day questions
- Process payments and maintain up-to-date billing records
- Reprocessing insurance denials and submitting all necessary documentation for payment
- Maintain accurate billing records and files
- Collaborate with other departments to resolve billing and payment issues
- May prepare monthly and quarterly billing reports for management review
Benefits
- Employee paid parking onsite
- MBTA pass discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
