Billing Representative II

J.B. Hunt Transport Services, Inc.•Bethlehem, PA

21h•Onsite

About The Position

Under close supervision, this Billing Representative II position provides key support for functional groups. This involves a wide variety of specialized administrative functions, including compiling and arranging amounts owed from invoicing/accessorial charges, processing and coding documents, maintaining records and files, monitoring detention events, and preparing invoices and recording transactions. The role specifically owns a specialized function within the invoicing/accessorial process. The position also involves communication with internal and external customers to collect documentation for invoicing, inputting, and processing transactions into billing systems, answering customer billing questions, and troubleshooting billing issues. It requires understanding and executing administrative procedures, policies, and practices, communicating with people within the organization, distributing/tracking outgoing correspondence, preparing billing information, verifying changes for accurate billing and financial close, and understanding contract implications to ensure compliant invoicing.

Requirements

1–2 years of experience in administrative, business, finance, accounting/payroll, transportation/logistics role
Ability to act professionally
Ability to be both flexible and adaptable
Ability to communicate effectively in verbal & written settings
Ability to pay attention to detail
Ability to quickly learn a new software system
Ability to prioritize & organize tasks
Proficient computer skills
Ability to partner effectively with internal stakeholders
GED (Required)
High School (Required)

Responsibilities

Communication with the internal and external customers to collect documentation for invoicing, inputting, and processing transactions into billing systems
Answer customer billing questions and troubleshoot billing issues
Understand and executive administrative procedures, policies, and practices
Communicate with people within the organization (answer questions, address and escalate concerns or issues, resolve basic problems, input data etc.)
Distribute/Track outgoing correspondence to external customers for return compliance and authorization
Prepare billing information and verify any changes to support accurate and efficient billing process and financial close
Understand contract implications and implement invoicing in compliance with customers needs
Specialized functions could include: training, J.B. Hunt systems knowledge, mentor/leader, subject matter expert on external and internal process, and/or driver pay