Billing Representative I

Quest Diagnostics•Clifton, NJ

2d•Remote

About The Position

Individuals in this position typically reconcile medical claims for the purpose of collecting revenue for the organization. They work with patient, client and/or third-party insurance bills, and may work on one or more of these processes on a daily basis.

Requirements

At least one year of relevant experience and/or completion of medical administration course.
Medical terminology knowledge
Must be able to key 60 WPM and meet established production and quality standards
Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications and basic IT troubleshooting.
English (Required)

Nice To Haves

1 year experience in A/R, Billing, Customer Service, insurance, or healthcare
Understanding of multiple billing requirements across varies payers
Ability to work well in a fast-paced team and environment.
Ability to adapt to changes.
Ability to have excellent communication skills, both verbal and written.
Ability to multi-task.
PC Skills, with specific proficiency in Excel and data entry
Basic Math skills
Good organizational skills.
Ability to work independently and as part of a team.

Responsibilities

Focused efforts on decreasing Missing Information.
Interpret Missing Information requests for appropriate action.
Contact insurance carriers, clients, patients and/or other outside sources to clarify information.
Perform screen scrapes.
Evaluate and respond to all aspects of written billing inquiries from the patient or their representative to resolve billing issues.
Handle patient indigency records
Regular research involving both the web and billing systems.
May be a certified Medical Coder and/or involved with medical coding.
Maintain Compliance and HIPAA standards at all times
Meet or exceed daily production standards
Meet or exceed daily quality standards.
Ability to work on various other projects as needed.
Ability to work overtime as needed based on departmental needs.
Keying of updated billing information into system received from clients.

Benefits

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities