Sr Billing Rep- Remote

Ochsner Health•New Orleans, LA

3d•Remote

About The Position

This job assumes responsibility for providing overall support to one of the following areas: Pre-Service, ED Registration, Financial Counseling, Call Center, Billing, Collections/Follow-Up, Self-Pay, Credentialing, Denials. This job ensures the financial security of accounts for patients in various ways; assumes responsibility for working and advising patient of their financial responsibility whether it is a patients self pay, co-payment or deductible; ensures the financial security of patient accounts by carrying out one of the following functions: verifying benefits, obtaining authorizations, billing or collecting, resolving denied claims, financial counseling, credentialing, or registering patients; and directly supports the business office by assisting with the reduction of bad debt. This job is customer service focused with demonstrated ability to gather and disseminate information through effective communication, either in person or over the phone; exercises good judgment in handling payment or billing related issues with the aptitude to solve problems effectively and efficiently; and assumes responsibility for increasing patient satisfaction by consistently representing the company professionally.

Requirements

High School diploma or equivalent
4 years experience in hospital, clinic, business services/revenue cycle, front line registration, financial counseling, and/or direct experience in a healthcare environment
Must have computer skills and dexterity required for data entry and retrieval of patient information.
Must be proficient with Windows-style applications and keyboard.
Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals.
Good analytical skills
Good organizational skills
Excellent written and verbal communication skills
Good time management skills and self directed
Good team building skills
Demonstrates Good Judgement and conflict resolution skills
Good interpersonal skills
Strong customer service skills

Nice To Haves

Associates degree
Additional degrees, business training experience and/or certifications may be combined to meet minimum qualifications.

Responsibilities

Performs daily operations activities such as: ensures accurate and timely collection of all data necessary for the processing of charges/claims and, ultimately, the receipt and processing of payments owed to the company.
Provides recommendations for system improvements in order to ensure accuracy and consistency of operational activities
Upholds and supports company service excellence standards by providing excellent customer service and effectively communicating with patients throughout their medical experience.
Performs other duties as assigned by a member of the Management Teams
Other related duties as required.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.