Billing and Operations Specialist
About The Position
Boothby Therapy Services (BTS) partners with schools and providers to deliver high-quality special education and related services throughout New England. We are a collaborative, mission-driven organization committed to operational excellence and strong support for both our providers and school partners. We are seeking a detail-oriented, organized, and dependable Billing & Operations Specialist to join our Home Office team in Laconia, NH. The Billing & Operations Specialist plays a key role in supporting billing operations, provider support, office administration, and internal systems management. This position works closely with leadership and cross-functional teams to ensure billing processes, provider support tasks, and office operations are completed accurately and efficiently. This role is ideal for someone who enjoys operational variety, takes pride in accuracy, and can comfortably move between billing work, administrative support, systems troubleshooting, and office coordination throughout the day.
Requirements
- Demonstrated experience in deadline-driven billing, invoicing, or operational support work
- Strong attention to detail and commitment to billing accuracy
- Experience working within billing, scheduling, EMR, practice-management, or operational software systems
- Strong spreadsheet skills, including reviewing formulas, reconciling data, and identifying discrepancies
- Clear and professional written communication skills
- Ability to manage multiple priorities and context-switch throughout the day
- Comfortable supporting operational processes as part of a collaborative team structure
- Reliable in-person attendance at our Laconia, NH office
Nice To Haves
- Experience in medical billing or practice operations within a clinic or therapy setting
- Experience in school district business offices, especially involving Medicaid or Special Education billing
- Experience in office management and billing coordination in healthcare, behavioral health, or education-related organizations
- Experience in accounts receivable or billing coordination roles in small to mid-sized service organizations
Responsibilities
- Supporting billing operations
- Provider support
- Office administration
- Internal systems management
- Ensuring billing processes are completed accurately and efficiently
- Ensuring provider support tasks are completed accurately and efficiently
- Ensuring office operations are completed accurately and efficiently
Benefits
- Competitive hourly pay: $22–$25/hour
- Full-time, stable position
- Collaborative and supportive work environment
- Meaningful work supporting schools, providers, and students
- Opportunities to improve systems and contribute to operational growth
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
