Billing Operations Specialist (Contractor)

Amplify

19h • Hybrid

About The Position

A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. The Billing Operations Specialist plays a key role in the company’s financial operations by supporting all aspects of the billing cycle. This includes generating and distributing invoices, reviewing customer payments, and resolving billing discrepancies. The ideal candidate has hands-on experience with NetSuite, a strong understanding of Salesforce, and advanced proficiency in Microsoft Excel. This role requires strong attention to detail, excellent communication skills, and the ability to thrive in a fast-paced environment.

Requirements

• 2–4 years of experience in accounts receivable, billing, or a related financial role
• Strong problem-solving abilities
• Exceptional attention to detail and accuracy
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines
• Bachelor’s degree in Accounting, Finance, or a related field

Nice To Haves

• NetSuite: Experience with billing, invoicing, and reporting
• Salesforce: Experience using Salesforce to access customer and sales data
• Microsoft Excel: Advanced proficiency (e.g., pivot tables, VLOOKUP, SUMIF)

Responsibilities

• Generate and issue accurate, timely invoices using NetSuite
• Review customer payments, reconcile discrepancies, and support accounts receivable aging and collections processes
• Partner with Sales to ensure billing accuracy, using Salesforce to track customer accounts and purchase orders
• Collaborate with the Accounts Receivable team to resolve billing inquiries, payment discrepancies, and collections issues
• Work cross-functionally to improve billing processes and ensure compliance with company policies

What This Job Offers

• Career Level: Mid Level
• Number of Employees: 501-1,000 employees