Billing Operations Consultant

Westinghouse•Houston, TX
•Onsite

About The Position

WECTEC Staffing Services, a subsidiary of Westinghouse Electric Company LLC, is seeking a Billing Operations Consultant on behalf of their client. This is a 1-year contract assignment located in Houston, TX. The role involves supporting a wide range of billing and operational functions across various markets, with a primary focus on commissions reporting, Illinois market billing operations, pricing file submissions, and site maintenance. The consultant will report to the onsite manager.

Requirements

  • Experience in billing operations, accounts receivable, or a related field
  • Collaboration and customer interaction

Nice To Haves

  • Experience in the utilities or energy industry is a plus but not required

Responsibilities

  • Own and manage the end-to-end commissions reporting process, ensuring accuracy, completion, and identifying opportunities for improvement and efficiency
  • Submit pricing files to utilities.
  • Perform pricing updates on applicable sites to ensure rates remain current and accurate
  • Perform AR review of account balances for the IL market external Bill Ready process
  • Monitor and resolve check rejections for IL Bill Ready files
  • Review daily usage-not-billing reports to identify and address unbilled accounts
  • Identify, troubleshoot, and resolve billing errors across systems
  • Validate external Rate Ready shadow billing reports against internal system data for accuracy
  • Review and work exception reports generated from the billing system
  • Help with payment posting functions
  • Help with month-to-month utility reconciliation
  • Help with rerate analysis as needed
  • Assist the accounting team with reporting, tax reports, and reconciliation
  • Assist vendor invoicing as needed
  • Respond to customer billing inquiries in a timely and accurate manner
  • Work batch log exceptions (EDI) for billing items not posted
  • Support mail review and other daily operational tasks
  • Help with additional billing and operational needs as they arise
  • Provide support with complaint handling and TPV call reviews as needed

Benefits

  • Comprehensive Health and Income Protection Benefits
  • 401(k) Savings Plan
  • Paid Vacations for Qualifying Positions
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