Billing Operations Manager
About The Position
The Billing Operations Manager is responsible for leading and directing all Health Information Exchange (HIE) billing activities. This role will be responsible for billing preparation, creation of procedures, contract validation auditing, and training. The Billing Operations Manager will drive and manage activities in the areas of contract reporting, quality assurance, and billing. This role reports to the Director, Business Development Operations and will work closely with the Finance, Contract, Legal, Customer Service, Business Development, and Information Technology teams at Contexture. This position is based in Phoenix Arizona; Denver Colorado; or Grand Junction, Colorado and requires local residency in one of these base locations. Our strategic flexibility allows for local work from home opportunities.
Requirements
- Excellent skills in the areas of organization, attention to detail, time management, ability to manage multiple tasks simultaneously, define and set priorities, and problem solving are required.
- Must exercise discretion with highly sensitive and confidential information and demonstrate good judgment.
- Strong process orientation, problem solving and troubleshooting skills, and a firm commitment to quality.
- Ability to establish and meet deadlines in a fast-paced environment and work on many projects at the same time.
- Ability to establish and maintain effective working relationships with employees and stakeholders at all levels.
- Outstanding communications skills, able to communicate with all levels.
- Anticipate problems and take decisive action, giving regard to impact on all stakeholders.
- Ability to lead meetings attended by senior executives, manage expectations and drive consensus.
- Ability to think creatively and introduce and implement new ideas into realistic solutions.
- Ability to embrace changes and adjust quickly to work demands and shifting priorities.
- Team Player, able to excel in unstructured and structured environments.
- Ability to embrace changes and adjust quickly to work demands and shifting priorities.
- Analyzes problems systematically and logically and is resourceful when developing and implementing solutions.
- Strong interpersonal and negotiation skills, with a high degree of self-motivation and ability to work independently.
- Minimum of 6+ years of business management experience.
- Bachelor’s Degree in Administration, Accounting, Finance or Marketing required; equivalent directly related work experience may be considered in lieu of a degree.
Nice To Haves
- Solid understanding of health information technology, health information exchange, and electronic health records preferred.
- Proficiency with the Microsoft Office Suite including Excel, Word, Project, and Visio preferred.
- Working knowledge of CRM tools preferred (Microsoft Dynamics-365, com, Infusionsoft, NetSuite, etc.).
- Hands-on experience with different databases and complex IT systems.
- Ability to understand the big picture while working at a detailed, task-based level.
- Experience in healthcare and/or information technology preferred.
Responsibilities
- Gather, review, and analyze financial and business data, including financial reports and other key metrics using data analytics tools.
- Review contracts, Statements of Work, invoices, and other documents for consistency and accuracy.
- Conduct meetings and collaborate with accounts receivable, business development and cross-functional teams.
- Identify opportunities for process improvement, including financial and business process modeling.
- Ensure all company activities adhere to legal guidelines and policies.
- Strategize, implement, and oversee processes for increased productivity and growth.
- Identify, prioritize, communicate, and drive resolution of critical issues and risks to mitigate negative impact.
- Effectively manage difficult situations with clear timely decision making as well as incisive and creative problem solving.
- Provide related staff training.
- Produce and analyze monthly reports, which include customer metrics, financial results, and other reporting metrics.
- Manage documentation regarding various projects, processes, and operations.
- Provide analytical, forecasting, reporting, and project support to Finance, Contracts, Customer Service, Business Development, and Information Technology teams as needed.
- Perform internal audits on financial activities as necessary.
- Perform other related duties as assigned.
Benefits
- Comprehensive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Manager
