Billing Manager - Billing - Full Time - 02.26.2026

MVHC•Zanesville, OH

About The Position

MVHC is growing and has an immediate opportunity for a Billing Manager to join our Team! Thank you for your interest in Muskingum Valley Health Centers and for considering MVHC as your next career path! At MVHC, we believe it takes a team to help change the face of health care. MVHC serves as a critical healthcare resource to ensure that all members of our community have access to affordable and high-quality health care. Our staff is dedicated, constantly learning, and eager to make a difference in the lives of the thousands of patients we serve each year. We strive to hire those who embrace our mission and values and pride ourselves in developing a team of employees that you can call family. If you want to make a difference and are passionate about what you do, consider MVHC for future employment and a rewarding career! We invite you to review the job posting below. If you meet the requirements and qualifications for this opportunity, we encourage you to apply. General Summary: This position is responsible for overseeing the billing operations of the health center, ensuring accurate and timely submission of claims, managing the billing staff, and maintaining compliance with all federal and state regulations. The individual is responsible for designing, implementing and enforcing policies and procedures, as well as streamlining effective billing processes. This position is highly visible and requires a strong leader with the ability to prioritize, plan, and direct the department.

Requirements

5+ years’ experience in medical billing, preferably FQHC billing, with multiple years in a supervisory role
Must be able to thrive in a fast-paced setting.
Attention to detail and excellent problem-solving skills required.
Excellent customer service to patients with billing questions and complaints.
Demonstrates strong leadership abilities to manage and motivate the billing team.
Ability to manage multiple projects concurrently.

Nice To Haves

Experience with Epic EHR a plus.

Responsibilities

Oversees the daily operations of the billing department, ensuring timely and accurate billing processes.
Monitors the submission of claims to payors, managing claim delays and denials to maximize expeditious collections.
Monitors accounts receivable aging and implements strategies to reduce outstanding balances.
Prepares and analyzes data to identify denial trends, track performance results and identify opportunities for process improvement, enhanced performance, and maximized reimbursement.
Plans and coordinates department efforts in process improvement activities while driving standardization of workflows (best practices).
Manages and communicates process and billing system changes, and implements recommended solutions.
Supervises and supports billing staff, including training staff to ensure they are knowledgeable about billing procedures and regulatory requirements.
Develops productivity and collections targets, communicates expectations to staff and follows-up with management as needed.
Ensures that all billing activities comply with federal, state, and local regulations, and maintains awareness of changes in healthcare billing regulations and guidelines.
Conducts regular audits to ensure accuracy and compliance in billing processes.
Demonstrates excellent initiative and judgment.
Works independently applying effective approaches to task prioritization, time management, delegation of tasks and meeting deadlines.
Exhibits outstanding decision making and customer service.
Promotes a work environment of accountability and ownership.
Sets appropriate standards of performance and communicates clear expectations to staff.
Shows direct and tangible evidence of coaching, mentoring, and professional development.
Works collaboratively with Supervisor to finalize month-end reporting by assisting with reconciliation issues and questions.
Performs other duties as assigned.

Benefits

A comprehensive benefits package including medical, dental, vision, prescription drug, and a health savings account option for those who qualify. All insurance benefits are available for both employee and family, regardless of what a spouse may be offered through his/her employer.
401k with employer match for those who qualify.
Paid time off plus seven paid holidays per year for those who qualify.
Employer paid life insurance.
Life insurance voluntary benefits.
Employee Assistance Program (EAP).
Educational Assistance Program for those who qualify.
Access to Credit Union.
Wellness program: Ability to earn an insurance premium reduction for those who qualify.
Fitness membership monthly stipend.