Billing Customer Service Representative- Onsite 77092
About The Position
Sagis Diagnostics is seeking a Full-Time Billing Customer Service Representative to join our team. This role is responsible for providing effective customer service to patients, clients, insurance companies, and other medical facilities. The position requires excellent telephone communication skills, a high level of skill in entering data into the computer while talking with patients, and strong communication, both written and verbal. The ideal candidate will have exceptional interpersonal and rapport-building skills, strong time management and organization skills, and the ability to ensure record accuracy, follow up, and make necessary revisions in the billing system. The representative will process changes in the system to support accurate and efficient billing processes and financial close, and must be proficient in Microsoft Office (Word, Excel, and Outlook).
Requirements
- High-school or equivalent degree
- Minimum 1-3 years’ experience in a patient-facing medical facility or practice
- Must have excellent Phone skills, including familiarity with complex or multi-line phone systems
- Must have effective organizational and communication skills
- Must have effective time management skills
Nice To Haves
- Associates degree or equivalent preferred
- 1-3 years’ of experience in Medical Billing experience
- Pathology Laboratory Billing experience a PLUS
- Bilingual in Spanish a plus
Responsibilities
- Responsible for providing effective customer service to patients, clients, insurance companies and other medical facilities.
- Position requires excellent telephone communication skills, and a high level of skill in entering data into the computer while talking with patients.
- Ensures record accuracy, follows up, and makes necessary revisions in billing system as needed.
- Processes changes in system to support accurate and efficient billing process and financial close.
- Able to use Microsoft Office – Word, Excel, and Outlook.
Benefits
- Dental and Vision with Guardian
- Company-paid Short-Term and Long-Term Disability, Basic Life, and EAP
- Voluntary Accident, Critical Illness, and Life Insurance options
- Flexible Scheduling
- Fair Wages
- Paid Time Off, Floating Holidays, and Scheduled Holidays
- Paid Parental Leave
- Tuition Assistance and Job Training/Career development
- 401(k) Contribution
- Free Parking
- Wellness initiatives
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
