Billing Correspondence Coordinator I (Correspondence Billing Specialist REMOTE)

Labcorp•Burlington, NC

1d•$18 - $21•Remote

About The Position

Labcorp is seeking a U.S.-remote Billing Correspondence Coordinator to handle billing correspondence requests and related invoice and claim updates. The role reviews requests to send invoices, transfer balances, make adjustments, research issues, and update claims or invoices in the billing system. It also involves communicating clearly and professionally with internal and external customers, checking large spreadsheet files for completion of requested corrections, and following approved standard operating procedures. The coordinator must stay organized while managing requests of varying complexity and adapt to changing duties, priorities, processes, and business needs. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern Time. The application window closes October 21, 2026. The pay range is $17.75 to $21.00 per hour. Employees regularly scheduled to work at least 20 hours per week are eligible for the listed comprehensive benefits.

Requirements

High school diploma or equivalent.
At least 2 years of work experience.
Effective written communication when interacting with internal and external customers.
Ability to stay organized while managing multiple requests of varying complexity.
Ability to adapt to changing priorities, processes, procedures, and business needs.

Nice To Haves

At least 1 year of experience as a Labcorp Healthcare Billing Specialist.
At least 2 years of experience using Labcorp billing applications, including mPower, LCBS, LCLS, Mobius, and Artiva.
At least 2 years of experience in healthcare accounts receivable, medical billing, claims processing, or revenue cycle operations.

Responsibilities

Review correspondence requests to send invoices, transfer balances, make adjustments, research issues, and update claims or invoices in the billing system.
Compose clear and professional email communications to internal and external customers, providing updates and additional information needed for follow-up.
Run status checks on large spreadsheet invoice and claim correction files to verify that updates are complete and identify missing information to share with customers.
Follow approved standard operating procedures to update records and provide the information needed to resolve correspondence requests.
Adapt to changing duties, priorities, and standard operating procedures.