Billing Coordinator

New England Trauma Services•Mansfield, MA

12d•Onsite

About The Position

We are seeking a detail-oriented and organized Billing Coordinator to join our remediation team. This in-office position is responsible for managing the billing process, creating and distributing invoices, and serving as a primary point of contact for clients with billing and invoicing inquiries. The ideal candidate will possess strong administrative and customer service skills, excellent attention to detail, and the ability to work effectively in a fast-paced environment. Experience working with insurance companies or within the insurance industry is highly preferred.

Requirements

High school diploma or equivalent required.
Minimum of 2 years of billing, accounts receivable, administrative, or customer service experience.
Proficiency in Microsoft Office, including Excel, Outlook, and Word.
Strong attention to detail and accuracy.
Excellent verbal and written communication skills.
Ability to manage multiple priorities and meet deadlines.
Professional and courteous customer service skills.

Nice To Haves

Associate degree in business, accounting, or related field preferred.
Experience working with insurance claims, insurance carriers, restoration companies, remediation companies, or within the insurance industry is strongly preferred.
Experience with accounting, invoicing, or CRM software preferred.
Knowledge of insurance billing processes and claim documentation.
Proficiency in Xactimate.
Ability to interpret contracts, estimates, and service documentation.
Strong organizational and problem-solving abilities.
Comfortable communicating with clients, insurance representatives, and internal team members.
Ability to maintain confidentiality and handle sensitive information professionally.

Responsibilities

Prepare accurate and timely invoices for remediation services.
Review job documentation, work orders, and supporting records to ensure billing accuracy.
Submit and distribute invoices to clients, insurance carriers, and other responsible parties.
Communicate with insurance adjusters, carriers, and third-party administrators regarding claims and billing documentation.
Maintain organized billing records and electronic files.
Work closely with operations and project management teams to gather necessary billing information.
Identify and resolve billing discrepancies in a timely manner.