Billing Coordinator

Piedmont Service Group•Raleigh, NC

just now•Onsite

About The Position

Reporting to the controller as a billing coordinator, you’ll work closely with service managers, service coordinators, accounts receivable, and the Controller to keep billing accurate, timely, and moving. This role is key to making sure completed work turns into clean invoices that go out quickly, with the right backup — so we get paid and avoid unnecessary issues/rework. This role is critical to improving billing speed, accuracy, and cash flow across service operations.

Requirements

Two-year degree in accounting or 5+ years of relevant experience.
Comfortable with Excel and basic reporting tools.
Organized, detail-oriented, and able to manage multiple items at once.

Nice To Haves

4-year degree in accounting.
Able to communicate clearly with both accounting and operations teams.
Experience with Great Plains and Wennsoft.
Be comfortable covering other areas of accounting.

Responsibilities

Close out repair calls daily and generate invoices (email/mail as needed).
Review service/repair calls pending and invoice gross margin reports weekly and flag any issues to Service Managers.
Keep billing moving — no completed work sitting unbilled.
Enter and manage invoices through customer-specific billing portals.
Complete weekly reviews for service/repair calls, including over/under adjustments.
Work with the collections team on aging balances and past-due items.
Help resolve issues holding up payment (missing info, incorrect billing, etc.)
Review and close completed service calls
Flag discrepancies or missing information back to Service Managers
Follow internal accounting policies and controls to ensure billing is accurate and consistent.
Occasionally help with other team members for coverage/exposure, not limited to: AP, AR, billing other divisions or general accounting requests.
Support audit requests as needed (research, reconciliations, documentation).
Assist with project purchase order generation as part of the team workflow.
Stay up to date on accounting practices and system/process changes.