Billing Coordinator - Aging

MB2 Dental•Carrollton, TX

1d•Onsite

About The Position

MB2 Dental, a Dental Partnership Organization (DPO) founded in 2007, is hiring a Billing Coordinator. This role offers the chance to work in a collaborative team environment while managing multiple tasks independently. MB2 supports over 830 Dentist Owners and 840 practices across 45 states. The company is recognized as an exceptional workplace that fosters professional growth and community. The position is responsible for real-time follow-up on denials, reviewing open/unpaid Medicaid/Commercial claims, filing appeals and reconsiderations, and requesting additional information for assigned client offices.

Requirements

2+ years of dental/medical billing experience is highly preferred.
Must have a strong understanding of Medicaid/Commercial Insurance and claim processing.
Dentrix, Eagle Soft, and Open Dental software are preferred.
MS Excel knowledge is preferred.
Great oral/written communication skills and impressive phone etiquette.
A strong understanding of the billing and appeals process.
Ability to prioritize workload to achieve set timelines/goals.
Ability to work independently as well as with a team.

Responsibilities

Research and correct claim discrepancies for client offices.
Follow up on reconsiderations, resubmissions, and appeals.
Complete aging reports for all offices assigned.
Directly address insurance denials received (within 3 business days).
Communicate directly with client offices to request additional information needed for claims.
File secondary claims as needed with supporting documentation.
Creation and maintenance of online portals for Insurance companies.
Follow up and resolve all communication requests (Responses within 2 business days).
Complete other projects as assigned.