Billing Coordinator

HumanGood • Santa Barbara, CA

11h • Onsite

About The Position

Valle Verde in Santa Barbara, CA, one of several HumanGood life plan communities recognized by U.S. News & World Report in their Best Senior Living Awards 2023-2024 is hiring a Billing Coordinator to support the Accounting and Finance responsibilities at Valle Verde on behalf of HumanGood. Through knowledge and ability to demonstrate experience managing private pay insurance processes.

Requirements

• Understanding of and experience working with health insurance, like Medicare and secondary insurances
• Strong working knowledge of Medicaid billing and compliance regulations
• Ability to initiate or work independently with limited direction.
• Computer literate with demonstrated knowledge of EHR, word processing and spreadsheet software
• Excellent written/verbal communication and organizational skills
• Computer skills and training, particularly with spreadsheet programs
• Experience and demonstrated skills in customer service
• Must be able to multitask, meet deadlines, and work independently
• High school graduate or equivalent
• 3 years experience working with health insurance, Medicare, and private pay billing and collections
• Accounts Receivable experience handling complex billing and collection issues.

Nice To Haves

• Experience managing private pay insurance processes.

Responsibilities

• Ensure accurate and timely private pay billing for all retirement community care levels.
• Maintain accurate private pay census
• All ancillary charge entry
• Statement generation
• Payment processing including automated withdrawal and lockbox processing
• Monitoring and collections of receivables
• Respond to all resident account queries
• Prepare and maintain documentation/collection notes for monthly accounts receivable reviews.
• Collect and record private pay payments and deposits as needed
• Review Medicaid and SSI balances periodically to ensure compliance with state regulations
• Set up and maintain resident trust accounts as required
• Maintain documentation to support third party claims submission and collections in accordance with defined policies in support of corporate 3rd party billing specialist.
• Identify, document, and communicate best practices and process improvement opportunities to manager.
• Prepare documentation for approval of private pay refunds and bad debt write offs
• Maintain ongoing metrics for manager, to provide continual self-assessment of performance and identification of process improvement opportunities.
• Provide additional assistance and support as needed in the revenue cycle function.

Benefits

• Health, dental, and vision plans starting the first of the month following your start date
• 20 days of paid time off, increasing with years of service, plus 7 company holidays
• 401(k) with up to a 4% employer match and no waiting period for funds to vest
• HSA option with employer contribution
• Tuition reimbursement and continuing education programs
• $25/line unlimited cell phone plan, plus taxes and fees
• Cell phone stipend for select positions
• 5-star employer-paid Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED