Billing Compliance Specialist

Ogletree Deakins•Atlanta, GA

2d•Remote

About The Position

Ogletree Deakins is seeking an experienced Billing Compliance Specialist to join its expanding team. The role ensures accurate matter rate and discount setup, timekeeper proposals, new timekeeper rate setup, rate updates, and working timekeeper lists. It also supports successful electronic-bill submission by confirming rates and matters comply with relevant legal and internal policies, including engagement terms and billing guidelines. The position may be remote, but the successful candidate must reside in a state where the firm has a physical office. The specialist works with attorneys, Billing Specialists, clients, eBilling vendors, and other teams to manage billing requirements, prepare and submit invoices, resolve invoice issues and reductions, and maintain billing data and status records. The role also supports reporting, rate reviews, insurance-company billing compliance, and special projects. Rejected invoices must be resolved within one month, and BillBlast statuses must be updated weekly. The role requires knowledge of accounting and billing processes, advanced eBilling skills, strong communication and analytical abilities, attention to detail, initiative, and the ability to prioritize varied work and meet deadlines. Aderant and BillBlast experience are preferred.

Requirements

Knowledge and understanding of general accounting policies and procedures.
Knowledge of eBilling, collections, and invoice-processing procedures.
Ability to perform basic analysis and calculate key financial metrics.
Proficiency in Excel and Microsoft Office applications.
Excellent written and verbal communication skills.
Advanced skills with eBilling.
Professional oral and written communication skills.
Attention to detail and accuracy in day-to-day activities.
Initiative to proactively identify problems and take action to remediate them.
Willingness and ability to function as part of a team.
Ability to prioritize and execute a diverse range of tasks.

Nice To Haves

Aderant and BillBlast experience.
Experience with service-industry billing and collections software and document management systems.

Responsibilities

Review client billing guidelines and manage appropriate rates in eBilling systems.
Maintain records of special arrangements, billing guidelines, attorney preferences, billing rates, fee caps, formatting requirements, and expense requirements for clients and matters, and ensure compliance with them.
Work with attorneys and Billing Specialists to ensure electronic bills are prepared accurately in accordance with clients’ outside counsel policies.
Submit timekeeper data to clients for approval by email or through eBilling systems.
Prepare invoice submissions to clients using the Legal Electronic Data Exchange Standard (LEDES) format.
Assist the eBilling Appeals team, Billing Attorneys, and Billing Specialists with invoice reductions and appeals for assigned submissions.
Generate reports and invoices for analysis of financial and historical data.
Resolve complex billing issues in collaboration with the Billing Attorney and client.
Submit invoices with complex billing requirements, including flat fees, phase billing, and multi-payor setups, as assigned.
Evaluate insurance-company billing engagements for compliance with billing requirements, including electronic invoice submission procedures, payment tracking, and invoice submission to clients.
Manage special projects and ad hoc projects and requests from Billing Attorneys and/or the Controller.
Update BillBlast with progress on pending invoice issues.
Access procedures and proactively recommend improvements to existing processes.
Prioritize work and meet aggressive deadlines.
Work with eVendor technical support to resolve invoice-submission and user-account issues on behalf of attorneys and staff.
Participate in the firm’s Annual Rate Review process, working with attorneys and Practice Assistants to confirm, propose, and set rates for the following year.
Resolve rejected invoices within one month of rejection, manipulate LEDES files as needed, and update BillBlast status weekly.

Benefits

Paid Time Off
Paid Sick Leave
401(k) matching program
Profit Sharing
Paid Holidays
Paid Parental Leave
Health insurance
Life insurance
Dental coverage
Vision coverage
Health Savings Account and Flexible Spending Accounts for dependent-care and/or health-care expenses
Tuition Reimbursement
Employee Assistance Program
Performance-based bonuses