Billing Compliance Specialist

Ogletree Deakins•Greenville, SC
•Remote

About The Position

Ogletree Deakins is seeking an experienced Billing Compliance Specialist to join its expanding team. The role ensures accurate matter rate and discount setup, timekeeper proposals, new timekeeper rate setup, rate updates, and working timekeeper lists. It also includes submitting assigned electronic bills and confirming that rates and matters comply with client engagements, billing guidelines, and applicable internal policies. The position may be remote, but candidates must reside in a state where Ogletree Deakins has a physical office. The role works with attorneys, Billing Specialists, clients, and e-billing vendors to manage billing requirements, resolve invoice issues, analyze financial information, and support rate reviews and related projects. Compensation varies by location, and the role is eligible for performance-based bonuses and the benefits described in the posting. The application deadline is December 31, 2026.

Requirements

  • Knowledge and understanding of general accounting policies and procedures.
  • Knowledge of e-billing, collections, and invoice processing procedures.
  • Ability to perform basic analysis and calculate key financial metrics.
  • Proficiency in Excel and Microsoft Office applications.
  • Excellent written and verbal communication skills.
  • Knowledge of e-billing vendor software.
  • Advanced eBilling skills.
  • Professional oral and written communication skills.
  • Attention to detail and accuracy in day-to-day activities.
  • Initiative to proactively identify problems and take action to remediate them.
  • Ability and willingness to function as part of a team.
  • Ability to prioritize and execute a diverse range of tasks.
  • Must reside in a state where Ogletree Deakins has a physical office.

Nice To Haves

  • Aderant experience.
  • BillBlast experience.
  • Experience with service-industry billing and collections software.
  • Experience with document management systems.

Responsibilities

  • Review client billing guidelines and manage appropriate rates in e-billing systems.
  • Maintain information about client and matter special arrangements, billing guidelines, attorney preferences, billing rates, fee caps, formatting, and expense requirements, and ensure those requirements are followed.
  • Work with attorneys and Billing Specialists to ensure electronic bills are prepared accurately in accordance with clients’ outside counsel policies.
  • Submit timekeeper data to clients for approval by email or through e-billing systems.
  • Prepare client invoice submissions in LEDES format.
  • Assist the eBilling Appeals team, Billing Attorneys, and Billing Specialists with invoice reductions and appeals for assigned submissions.
  • Generate reports and invoices to analyze financial and historical data.
  • Resolve complex billing issues in coordination with the Billing Attorney and client.
  • Submit invoices involving complex billing requirements, including flat fees, phase billing, and multi-payor setups, as needed.
  • Evaluate insurance company billing engagements for compliance with billing requirements, including electronic invoice submission procedures, payment tracking, and invoice submission to clients.
  • Manage special and ad hoc projects and requests from Billing Attorneys and/or the Controller.
  • Document the progress of pending invoice issues in BillBlast and update its status weekly.
  • Review procedures and proactively recommend process improvements.
  • Prioritize work and meet aggressive deadlines.
  • Work with eVendor technical support to resolve invoice submission and user account issues for attorneys and staff.
  • Participate in the firm’s Annual Rate Review by working with attorneys and Practice Assistants to confirm, propose, and set rates for the following year.
  • Resolve rejected invoices within one month of rejection.
  • Manipulate LEDES files as needed.

Benefits

  • Paid Time Off
  • Paid Sick Leave
  • 401(k) matching program
  • Profit Sharing
  • Paid Holidays
  • Paid Parental Leave
  • Health insurance
  • Life insurance
  • Dental coverage
  • Vision coverage
  • Health Savings Account
  • Flexible Spending Accounts
  • Tuition Reimbursement
  • Employee Assistance Program
  • Performance-based bonuses
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