BILLER & COLLECTOR SPECIALIST

Oneida HealthVillage of Canastota, NY
$18 - $23Onsite

About The Position

The Billing & Collection Specialist plays a critical role in managing financial transactions, ensuring billing accuracy, and maintaining regulatory compliance. This position is responsible for accurate and timely billing for assigned service lines, analyzing patient accounts, identifying and resolving overpayments, processing refunds, and managing credit balances in accordance with established policies and industry regulations. This role contributes directly to the organization’s revenue cycle performance by supporting and achieving key accounts receivable (AR) metrics and goals.

Requirements

  • Strong understanding of medical terminology, insurance billing practices, and reimbursement processes
  • Experience with electronic health record (EHR) systems and billing platforms (e.g., Meditech or similar)
  • Excellent analytical skills with strong attention to detail
  • High School Diploma required

Nice To Haves

  • Prior experience in healthcare billing, revenue cycle management, or accounts receivable preferred
  • Associate’s degree in Healthcare Administration, Finance, Accounting, or related field preferred

Responsibilities

  • Perform daily activities to ensure timely resolution and closure of aged accounts receivable
  • Submit claims, correct claim errors, and resolve RTP (Return to Provider) issues
  • Conduct account status reviews and follow-up with payers as needed
  • Investigate and resolve credit balances in compliance with regulations
  • Respond to and resolve claim denials, including root cause analysis
  • Manage correspondence related to billing and collections
  • Support external audit requests, particularly those related to credit balances
  • Ensure compliance with all payer guidelines and regulatory requirements
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