Billing Clerk

Convergence Networks • Winnipeg, MB

7d • CA$37,000 - CA$46,000 • Onsite

About The Position

The Billing Clerk role plays a critical role in our revenue cycle, ensuring accuracy in client billing and financial reporting. This position supports the billing process through auditing timesheets and draft invoices, preparing and issuing invoices in a timely manner, and assisting with revenue reconciliation by client, location, and service line. This role contributes to revenue reconciliation and other key areas of the revenue cycle, including identifying unbilled revenue and missed revenue opportunities. The Billing Clerk must be detail‑oriented, organized, and able to efficiently complete tasks while self‑checking work for accuracy. As this role directly interacts with our clients, professionalism, strong communication skills, and a customer‑focused mindset are essential. All client interactions—whether by email, phone, or meetings—must balance the best interests of both the client and the company. This position reports directly to the Billing Manager.

Requirements

• 1–3 years of professional experience in a billing, accounting, administrative, or data‑entry‑focused role
• Proficiency with Microsoft Excel (advanced skills considered an asset)
• Strong attention to detail with solid organizational and analytical skills
• Professional written and verbal communication skills

Nice To Haves

• Experience with NetSuite and/or ConnectWise is considered an asset, but not required

Responsibilities

• Interact directly with clients; a high level of professionalism and care is required at all times
• Perform daily invoicing for all product lines, service lines, and locations in accordance with underlying Master Services Agreements (MSAs) and related schedules
• Audit timesheets for coding errors and provide timely, respectful feedback to the applicable employee and their direct supervisor
• Perform root cause analysis for invoicing errors and provide fact‑based feedback for process improvement purposes
• Perform monthly user and license count true‑ups for agreement invoicing
• Cross‑check agreement counts against ConnectWise contacts and vendor sources
• Identify and validate variances prior to invoicing
• Assist with billing system accuracy and automation efforts by supporting system reviews, data validation, and process improvements under the guidance of senior team members
• Assist with billing system configuration reviews by checking data accuracy and completeness
• Support automation and efficiency initiatives related to billing processes
• Help identify opportunities for billing process improvements and escalate findings for review
• Prepare and analyze monthly revenue reports and trend analysis by client, location, business team, and product or service line
• Perform duties with a high degree of accuracy and within required timelines
• Provide feedback and suggestions for improved efficiency and billing accuracy
• Function as backup support for other finance team members as required
• Perform other related duties and tasks as assigned

Benefits

• Group benefits plans, including medical, dental, vision in US and health savings and supplement insurance (including dental) in Canada, including retirement plans (Group RRSP).
• Regular internal training opportunities, as well as training and certification reimbursement.
• Regular meetings with your manager and quarterly conversations about your performance and growth.
• Many teambuilding and company events throughout the year so you can get to know your teammates on a more personal level, as well as have some fun (families are often included as well).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed