Billing Clerk

Ergon•Vicksburg, MS

3d•Onsite

About The Position

Ergon Marine & Industrial Supply, Inc. (EMIS) has an opening for a Billing Clerk at its Vicksburg location. This role is part of a family-owned oil and gas company that supports marine traffic up and down the Mississippi River. The Billing Clerk will be responsible for accurately invoicing customers and providing excellent customer service. The company offers a competitive benefits package and is an EEO/AAP employer. Employment is contingent upon a pre-employment drug test, background check, and MVR.

Requirements

High School Diploma or GED
Minimum of one year's experience in a clerical type position with knowledge of bookkeeping and data entry
Must be computer competent
Good communication and organizational skills
Detail-oriented
Training in SAP Program
Ability to work shift work with the following schedule: 3 days 6:00 am - 6:00 pm, 3 nights 6:00 pm - 6:00 am, and 3 days off
Ability to work in any environment (heat, cold, rain, etc.)

Responsibilities

Serve as the primary telephone answering station for the Grocery Department.
Monitor email for customer orders and forward them to appropriate departments.
Take orders over the phone when necessary and send a copy to all appropriate departments.
Initiate and complete the Order Accuracy form for incoming orders.
Transfer and double-check customer orders as needed.
Create invoices in the SAP program for customer grocery orders, ensuring accuracy.
Maintain a filing system with invoices and backup paperwork.
Assist customers (vessel or home office) with questions regarding grocery orders, customer invoices, and/or credits.
Verify grocery orders with the grocery clerk if any discrepancies are found in the grocery order form.
Create, research, and complete the EMIS Multi-Purpose Tracking Form for any customer problems.
Assist the Grocery Department with inventory control.
Assist with end-of-month close-out and year-end inventory procedures.
Assist with cycle counts if needed.
Assist in the grocery warehouse if needed.
Ensure the office is clean at all times.