Billing Clerk / Clerical Support
About The Position
Purcell Tire and Service Centers is hiring a full-time Billing Clerk to perform administrative duties related to store operations and help sell automotive services, tires, and tire services while providing exceptional customer service. The role includes handling customer inquiries in person and by phone, accurately entering and monitoring sales and invoicing activity, processing transactions, and supporting billing and collections. The clerk is expected to contribute to continual improvement, training, and professional growth, and to complete other duties assigned by management. This position is described as safety-sensitive. Purcell Tire tests for THC and other drugs during pre-employment screening under applicable state safety-sensitive exceptions, citing the potential for injury or death if tires are installed improperly or safety-related mechanical issues are not properly conveyed to customers.
Requirements
- Ability to pass a pre-employment background check and drug screen.
- Proficiency in Microsoft Office.
- Strong organizational skills.
- Strong verbal and written communication skills.
- Ability to problem-solve.
- Willingness to work without direct supervision.
- Dedicated, reliable, and able to work in a team environment.
Nice To Haves
- Valid driver's license preferred.
- Two to three years of previous clerical or administrative experience preferred.
- Prior tire sales experience is a plus.
Responsibilities
- Commit to continual improvement, training, and professional growth.
- Provide high-level customer service by phone and in person.
- Handle incoming inquiries, concerns, and complaints.
- Accurately enter and monitor daily sales and invoicing activities.
- Handle daily cash, credit, national account, and fleet transactions.
- Handle purchase orders, billing, credit, and collections.
- Perform routine cleaning and maintenance of the work area as assigned.
- Look for opportunities to improve products and services.
- Accept stretch assignments.
- Perform other essential and non-essential duties assigned by management.
- Help sell automotive services, tires, and tire services.
Benefits
- Paid training and development
- Performance incentives and bonuses
- Affordable medical, dental, and vision coverage
- PTO after 90 days
- Employee discounts
- Employee referral program
- Employee assistance programs
- Flexible and health savings accounts
- Prescription program
- Short-term and long-term disability
- Free group life and AD&D insurance policy
- 401(k) with company match
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
