Billing Clerk (THL)

Xpress Global Systems, LLCTunnel Hill, GA
Onsite

About The Position

At Xpress Global Systems (XGS), we are Delivering a World of Difference, One Truck Load at a Time. We are looking for hardworking, intelligent people with a relentless dedication to safety, quality, and customer service. The XGS 2nd shift Billing Clerk is an entry-level position. They have the primary responsibility to provide administrative and customer service support to Billing Operations. Respond to internal and external customer inquiries; assist will call customers; prepare operations reports and perform systems data entry.

Requirements

  • Must have excellent oral and written communication skills
  • High School Diploma or GED equivalent required
  • Must have proven ability to multi-task
  • Microsoft office experience required

Nice To Haves

  • Preferred 50WPM
  • One year of customer service experience on a queue line preferred
  • One year of office experience preferred
  • AS400 experience preferred
  • 1 year Clerical Experience, preferably in the transportation industry
  • Dispatching experience preferred
  • Strong professional interpersonal and communication skills

Responsibilities

  • Provide administrative support to Billing Operations. Perform clerical functions including answering phones, making copies, data entry and general correspondence
  • Respond to external and internal customer questions and requests
  • Interface with customers via telephone, e-mail and in person
  • Perform data entry and prepare standard reports
  • Other duties as assigned
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