Billing Associate

A.P. Moller - Maersk•Erlanger, KY

1d•$23 - $25•Onsite

About The Position

A billing associate is responsible for processing payments and invoices for customers and ensuring accurate financial reports for auditing purposes. Billing associates utilize the business' accounting systems to monitor billing transactions and resolve account discrepancies accordingly. Manage Special Billing invoices through the Pilot Invoice application. Ensure all back-up/requirements are provided before invoices are sent out to the customer. Generate a PN for any missing back-up/requirements. Manage customer coding for new accounts or billing change forms.

Requirements

Detail oriented, capable of carrying out a given task with all details needed
Team player
Strong ability to work independently
Excellent phone and customer service etiquette
Goal Oriented
Moderate understanding of Excel
Computer savvy
Ability to work in a fast paced environment
2 years of experience in a billing associate role

Nice To Haves

Bachelor’s degree a plus

Responsibilities

Knowledge of each customers tariff in your audit assignment
Audit invoices from daily invoice audit report
Keep audit books up to date with newest tariffs
Send audited invoices as soon as they become available
Audit from pending reports if needed
Release EDI transmissions as soon as the invoices become available
Update procedures and work instructions in the QMS as needed to reflect current processes
Handle invoice corrections as needed
Respond to emails and phone calls in a timely manner
Continue to increase communication to the stations to encourage them to use us as a resource to resolve problems
Send out Special Bulling Invoices as needed
Manage Special Billing inbox
Other duties as assigned