Billing Associate- Washington, PA

Diesel Direct•Washington, PA

1d•Onsite

About The Position

The Billing Associate in our Washington, PA office will perform billing functions which require invoicing customers, processing payments, updating records and collaborating with other employees in their department.

Requirements

High school diploma or GED required
2 years of billing experience required
High attention to detail with the ability to multitask
Ability to problem solve and own a task from start to finish
Works well under pressure and with deadlines
Must have Microsoft Office experience (Excel, Word, Teams, etc.)

Nice To Haves

Associate degree preferred

Responsibilities

Review and validate daily delivery paperwork to finalize invoices
Process billing in an accurate and timely manner as required on a daily/weekly/monthly basis
Prepare and submit invoices to customers via multiple methods of delivery (mail, email, portal entry)
Independently research and correct any invoice discrepancies within a timely manner
Identify and resolve delinquent invoices
Maintain and manage daily paperwork (scanning BOLS, etc.) in an organized manner
Enter 3rd party BOLS into billing system
Answer customer billing questions in a timely and professional manner
Review cash/check payments, prepare for deposit, and process bank transactions accordingly
Contact customers regarding short payments, etc.
Assist with collection processes as needed
Cross-train within the department to cover functions as needed (i.e. card lock processes)
Collaborate with cross-functional teams (Customer Service, Sales, Operations) to drive customer satisfaction
Other duties as assigned