Billing Assistant - WATCH US GROW!

Houston Hospice•Houston, TX
•Onsite

About The Position

Houston Hospice is seeking a detail-oriented, organized, and dependable Billing Assistant to join their team. This role is crucial for supporting billing accuracy, reimbursement, and the overall revenue cycle. The ideal candidate enjoys working with numbers, solving problems, and ensuring smooth operations within a meaningful mission-driven organization. Houston Hospice is the oldest and largest independent nonprofit hospice in the Greater Houston area, dedicated to providing uncompromising, compassionate end-of-life care to patients of all ages and their families across 13 surrounding counties.

Requirements

  • High school diploma or GED.
  • Strong attention to detail, accuracy, and organizational skills.
  • Proficiency in Microsoft Office, particularly Excel, Outlook, and Word.
  • Excellent communication, customer service, and problem-solving skills.
  • Ability to manage multiple priorities, meet deadlines, and handle confidential information with professionalism.

Nice To Haves

  • Associate degree in Accounting, Healthcare Administration, Business, or a related field.
  • At least one year of experience in healthcare billing, insurance verification, patient accounts, or revenue cycle support.
  • Familiarity with Medicare, Medicaid, and commercial insurance billing processes.
  • Hospice billing experience is a strong plus!
  • Experience working with electronic medical records, billing software, payer portals, or Texas Medicaid systems.

Responsibilities

  • Verify patient insurance eligibility, review coverage and benefits, and help resolve insurance discrepancies.
  • Generate and review monthly charges, identify billing errors, assist with claim corrections, and support timely reimbursement.
  • Review Medicare benefit periods, process required Texas Medicaid documentation, and assist with Medicare and Medicaid billing activities.
  • Assist with payment tracking, cash posting audits, self-pay collections, and outstanding claims follow-up.
  • Maintain accurate payer information, reimbursement rates, billing records, and reports within the electronic medical record (EMR) system.
  • Work closely with clinical teams, patients, families, and insurance providers to resolve billing concerns and keep processes moving forward.
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