Billing and Insurance Coordinator (Hybrid) - Infectious Diseases

Washington University in St. Louis • Taylor, MI

1d • Hybrid

About The Position

Provides benefits and insurance enrollment assistance, navigation and education to virology patients. Provides ongoing education and training for staff regarding medical benefits, insurance and billing processes. Ensures billing for services is processed accurately and in a timely manner. Primary Duties & Responsibilities: Assists virology patients with their enrollment in Medicare, Medicaid, ACA Marketplace plans, sliding fee scale, patient assistance programs. Receives and approves Ryan White Program coverage requests and inquiries from ID faculty and staff, as well as other specialty providers. Provides ongoing training for faculty, staff and patients regarding billing, insurance, patient assistance, sliding fee scale, etc. Distributes information to virology patients regarding their benefits and insurance enrollment, as well as billing. Assists with the invoicing process. Ensures insurance/benefits are accurately documented for patients in EPIC and the Statewide CM database. Performs other duties as assigned.

Requirements

• Associate degree or combination of education and experience may substitute for minimum education.
• Certified Application Counselor (CAC) - Centers for Medicare & Medicaid Services (CMS)
• Certified Medicare Counselor (CMC) - Missouri State Health Insurance Program (Missouri SHIP)
• Billing Or Insurance (2 Years)

Nice To Haves

• Benefit Programs
• Communication
• Educational Outreach
• Epic EHR
• Insurance
• Microsoft Excel
• Microsoft Word
• Patient Assistance Programs
• Relating to Others
• Training People

Responsibilities

• Assists virology patients with their enrollment in Medicare, Medicaid, ACA Marketplace plans, sliding fee scale, patient assistance programs.
• Receives and approves Ryan White Program coverage requests and inquiries from ID faculty and staff, as well as other specialty providers.
• Provides ongoing training for faculty, staff and patients regarding billing, insurance, patient assistance, sliding fee scale, etc.
• Distributes information to virology patients regarding their benefits and insurance enrollment, as well as billing.
• Assists with the invoicing process.
• Ensures insurance/benefits are accurately documented for patients in EPIC and the Statewide CM database.
• Performs other duties as assigned.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• We offer 4 weeks of caregiver leave to bond with your new child.
• Family care resources are also available for your continued childcare needs.
• Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees