Billing and Follow up Rep-Hybrid

Mayo ClinicRochester, MN
$22 - $34Hybrid

About The Position

The Billing and Follow Up Representative is an experienced level position that enables the accurate and timely submission of claims. This position will be responsible for the correction of billing errors that will enable timely claim submission to payers, following up on non-adjudicated claims, and review of claims with contractual underpayments. This position will be responsible for working billing and follow up tasks of higher complexity, and will require knowledge of payer billing requirements. This role will require adherence to quality assurance metrics, as well productivity standards that will enable billing and follow-up key performance indicators to be met.

Requirements

  • High School Diploma or GED and 2+ years of relevant experience required OR Bachelor’s degree required
  • Ability to read and communicate effectively in English
  • Basic computer/keyboarding skills
  • Intermediate mathematic competency
  • Good written and verbal communication skills
  • Knowledge of proper phone etiquette and phone handling skills
  • Must maintain regular and acceptable attendance

Nice To Haves

  • Associates degree or higher and 4 years of relevant experience preferred
  • Healthcare Financial Management Association (HFMA) Certification Preferred
  • May be required to work weekend, holiday or OT hours
  • Knowledge of and experience with Epic is preferred
  • General knowledge of medical billing and collections processes preferred
  • General knowledge of healthcare terminology preferred
  • Knowledge of contracted payers preferred

Responsibilities

  • Correction of billing errors that will enable timely claim submission to payers
  • Following up on non-adjudicated claims
  • Review of claims with contractual underpayments
  • Working billing and follow up tasks of higher complexity
  • Adherence to quality assurance metrics
  • Adherence to productivity standards that will enable billing and follow-up key performance indicators to be met

Benefits

  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
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