Customer Service Clerk (First Shift)
PDS Consultants Inc.•Fort Lauderdale, FL
•$0 - $17•Onsite
About The Position
PDS Optical is seeking a highly motivated Billing and Customer Service Clerk. This role serves customers by providing product and service information and resolving product and service problems. Orders are reviewed, priced, and then passed along to data entry for processing. PDS Optical is a Service-Disabled Veteran-Owned Small Business that manufactures a large number of eyeglasses daily and takes pride in producing eyeglasses for United States Veterans. The company values its employees as its most valuable asset and fosters a community atmosphere.
Requirements
- Highly motivated individual
- Ability to provide customer service
- Ability to answer phones
- Ability to follow up with orders
- Ability to file and track patient orders and status
- Ability to verify entered customer and account data
- Ability to review, correct, delete, or reenter data
- Ability to verify order eligibility
- Ability to maintain confidentiality
Nice To Haves
- Optical experience a plus
Responsibilities
- Provide customer service to customer account reps or patients, answer phones, follow up with orders, files, tracking patient’s orders and status, etc.
- Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data which may include verifying the eligibility of order.
- Maintains customer confidence and protects operations by keeping information confidential.
Benefits
- 80% Company Paid Medical plan
- Dental Insurance
- Vision Insurance
- 401K options with Company Match
- Free Life Insurance
- Short-term Disability
- Long-term Disability
- Paid Time Off
- 8 Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
