Billing and Collections Specialist
About The Position
At The Nemecek Firm, we believe every person deserves skilled legal representation and to be treated with dignity throughout the immigration process. We help individuals, families, and businesses throughout the United States and abroad navigate complex immigration matters. Our work includes removal defense, asylum, family immigration, employment immigration, naturalization, and corporate immigration compliance. We are seeking a confident and personable Billing and Collections Specialist. Collections and client payment outreach are the primary responsibilities of this position. The specialist will contact clients regarding outstanding balances, secure payments, establish approved payment arrangements, monitor payment commitments, and maintain accurate account records. The role also supports payment processing, account research, and other billing functions.
Requirements
- Accurate, organized, and comfortable working with payments and financial information.
- Ability to discuss balances and past due accounts professionally, respectfully, and confidently.
- Clear communication by phone and in writing.
- Ability to manage multiple transactions, client communications, and follow ups without losing attention to detail.
- Good judgment, ability to document work, and recognize when an issue should be escalated.
- Comfortable learning new systems and using technology responsibly while protecting confidential information.
Nice To Haves
- Experience with billing, payment processing, accounts receivable, collections, or client service.
- Fluent in Spanish, French, or another language.
Responsibilities
- Process and apply client payments to the appropriate matters and invoices.
- Send invoices, receipts, payment confirmations, and account communications.
- Respond to client questions about balances, payments, and account activity.
- Monitor outstanding balances and contact clients about upcoming and past due payments.
- Establish payment arrangements with clients, document the terms, and follow up on payment commitments.
- Research payment discrepancies, returned payments, and incorrect account balances.
- Reconcile payment activity across the firm’s billing, case management, and accounting systems.
- Maintain accurate records while protecting confidential client and financial information.
Benefits
- Paid time off
- 9 company holidays
- Health insurance
- Dental insurance
- Retirement savings plan with a 3% company match
- Free parking
- Onsite gym and cafeteria
- Professional development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
