Billing and Collections Coordinator

Air Methods•Homebased, CA

4d•Onsite

About The Position

The Billing and Collections Coordinator is responsible for supporting Billing and Collections staff. This role assists leadership in assuring confidentiality is maintained and HIPAA compliance is adhered to. The position involves submitting and following up on authorization requests and appeals, requesting and tracking hospital records, and submitting/mailing appeal letters, claims, and other correspondence to insurance companies. The coordinator will also document accounts, review and distribute incoming correspondence, and may complete claim status checks and rebills. Additionally, this role assists in training new hires and continuous training efforts.

Requirements

High school diploma or general education degree (GED); and one to two years’ related experience and/or training; or equivalent combination of education and experience.
Excellent organizational skills, detail oriented, ability to prioritize, multi-task and meet deadlines.
Excellent written and verbal communication skills.
Dependable and self-motivated.
Ability to be a team player with a professional attitude.
Intermediate with Microsoft Office, including Word, Excel and Outlook.

Responsibilities

Ensure authorization requests and authorization appeals are submitted and followed-up on with the appropriate insurance company via fax, phone or online.
Ensure all hospital records are requested in a timely manner and follow up completed as needed until received via fax, phone or online.
Submit/mail appeal letters, claims and other correspondence to insurance companies in a timely manner with all appropriate documentation.
Document accounts when completed for tracking purposes.
Review and distribute incoming correspondence including faxes, mail and emails to appropriate staff and link to accounts in electronic records program for tracking.
May complete claim status by contacting insurance companies for confirmation of claims received via fax, phone or online; if and when needed due to payor issues or time sensitive matters.
May review and complete rebills.
Assist in the training of new hires, continuous training, and cross-functional efforts.
Other duties as assigned.