Billing and Collection Specialist

Phoenix Home Care and HospiceSpringfield, MO

About The Position

This candidate is responsible for delivering quality services in a timely manner. The specialist must possess a great working attitude while exercising accountability and professionalism in a fast-paced environment. This role reports to Revenue Cycle Management. Our mission is to offer New Beginnings and meaningful opportunities to our caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.

Requirements

  • Previous experience in billing/collections preferred
  • Self-motivated
  • Ability to work independently as well as in a team
  • Ability to multitask and stay organized
  • Willing to take on new tasks
  • Operate standard office equipment
  • Basic bookkeeping skills
  • Ability to communicate and work well with others
  • Maintain a professional, courteous attitude
  • Experience with medical billing and/or medical payer rules

Responsibilities

  • Understanding of Medicaid regulations
  • Submit claims in a timely manner according to payer regulations
  • Recognize and update pre-billing errors
  • Ensure proper follow-up using AR (Aging Reports), EOBs (Explanation of Benefits), and/or other correspondence
  • Recognize payment errors using payer-contracted rates
  • Abide by HIPAA regulations
  • Communicate well with peers and administration
  • Perform other duties as assigned
  • Understanding of payment regulations
  • Submit patient invoices
  • Process Medicaid Remittance Advice
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