Billing Analyst
About The Position
Coordinate and analyze customer billing activities by sales representative and cost code to ensure accuracy and compliance with company requirements. Schedule and monitor bit orders to ensure customers are billed using the appropriate cost codes. Prepare invoices for management review and approval. Assist with month-end billing processes and distribution of financial reports. Investigate and resolve customer billing disputes and grievances in a timely and professional manner. Maintain and organize billing records, documentation, and electronic files to ensure accuracy and accessibility. Collaborate with internal departments and external customers to resolve billing-related issues. Ensure billing information is accurate, complete, and processed within established timelines. Support continuous improvement initiatives related to billing processes and documentation. Participate in all required meetings, training, and development activities. Ability to communicate, including the ability to read, write, and speak English and promptly follow verbal and written directions in English. Perform other related duties as assigned.
Requirements
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office applications and general computer systems.
- Knowledge of administrative concepts, practices, and procedures.
- Strong analytical and problem-solving skills.
- Excellent organizational skills and attention to detail.
- Ability to work effectively in a multi-faceted and fast-paced environment.
- Strong interpersonal skills with the ability to work effectively with internal and external customers.
- Ability to manage multiple priorities while meeting deadlines.
- Minimum of 2 years of experience in an administrative, billing, accounts receivable, or related role.
- Experience supporting multiple levels of personnel in a professional office environment.
- Proficiency with Microsoft Office applications and business systems.
- Ability to read, write, and speak English and promptly follow verbal and written directions in English.
Nice To Haves
- Associate’s or Bachelor’s degree preferred.
Responsibilities
- Coordinate and analyze customer billing activities by sales representative and cost code to ensure accuracy and compliance with company requirements.
- Schedule and monitor bit orders to ensure customers are billed using the appropriate cost codes.
- Prepare invoices for management review and approval.
- Assist with month-end billing processes and distribution of financial reports.
- Investigate and resolve customer billing disputes and grievances in a timely and professional manner.
- Maintain and organize billing records, documentation, and electronic files to ensure accuracy and accessibility.
- Collaborate with internal departments and external customers to resolve billing-related issues.
- Ensure billing information is accurate, complete, and processed within established timelines.
- Support continuous improvement initiatives related to billing processes and documentation.
- Participate in all required meetings, training, and development activities.
- Ability to communicate, including the ability to read, write, and speak English and promptly follow verbal and written directions in English.
- Perform other related duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
