Billing Analyst

Patterson-UTI•Fort Worth, TX

3d•Onsite

About The Position

The Billing Analyst will coordinate and analyze customer billing activities by sales representative and cost code to ensure accuracy and compliance with company requirements. This role involves scheduling and monitoring bit orders, preparing invoices for management review, and assisting with month-end billing processes and financial report distribution. The analyst will also investigate and resolve customer billing disputes, maintain billing records, and collaborate with internal departments and external customers to resolve billing-related issues. A key aspect of this role is ensuring billing information is accurate, complete, and processed within established timelines, while also supporting continuous improvement initiatives for billing processes and documentation. The position operates in an office environment and requires frequent interaction with internal departments and external customers, demanding a strong focus on accuracy, customer service, and process efficiency.

Requirements

Strong verbal and written communication skills.
Proficiency with Microsoft Office applications and general computer systems.
Knowledge of administrative concepts, practices, and procedures.
Strong analytical and problem-solving skills.
Excellent organizational skills and attention to detail.
Ability to work effectively in a multi-faceted and fast-paced environment.
Strong interpersonal skills with the ability to work effectively with internal and external customers.
Ability to manage multiple priorities while meeting deadlines.
Ability to communicate, including the ability to read, write, and speak English and promptly follow verbal and written directions in English.

Nice To Haves

Associate’s or Bachelor’s degree preferred.
Experience supporting multiple levels of personnel in a professional office environment.

Responsibilities

Coordinate and analyze customer billing activities by sales representative and cost code to ensure accuracy and compliance with company requirements.
Schedule and monitor bit orders to ensure customers are billed using the appropriate cost codes.
Prepare invoices for management review and approval.
Assist with month-end billing processes and distribution of financial reports.
Investigate and resolve customer billing disputes and grievances in a timely and professional manner.
Maintain and organize billing records, documentation, and electronic files to ensure accuracy and accessibility.
Collaborate with internal departments and external customers to resolve billing-related issues.
Ensure billing information is accurate, complete, and processed within established timelines.
Support continuous improvement initiatives related to billing processes and documentation.
Participate in all required meetings, training, and development activities.
Perform other related duties as assigned.