Billing Analyst

SPS Commerce • Minneapolis, MN

10h • $24 - $29 • Hybrid

About The Position

The Billing Analyst is a member of the Finance team who supports execution across the Order-to-Cash lifecycle. The role ensures accurate billing through contract updates, credit posting, usage processing, and customer changes that directly affect revenue. It performs level 2 operational reviews of billing requests from across the organization, validating accuracy, policy compliance, SOX alignment, and feasibility before changes are executed in the billing system. The analyst manages high-volume workflows, exercises ownership and sound judgment, and identifies inefficiencies across billing and contract processes. The role also supports reliable revenue reporting, downstream analysis, and informed organizational decision-making.

This is a hybrid role based at SPS Commerce’s Minneapolis, Minnesota headquarters, balancing in-person collaboration with remote work. The hourly pay range is $23.55–$29.32; actual compensation depends on factors including education, skills, work history, certifications, and location. SPS Commerce offers a comprehensive benefits package, with benefits varying by country and local laws and market practices.

Requirements

• Bachelor’s degree in Business, Accounting, or Finance, or a combination of equivalent education and experience.
• At least 2 years of experience in billing, order-to-cash, revenue operations, or finance operations.
• Strong analytical ability to identify discrepancies, validate complex data, and assess downstream financial impact.
• Hands-on experience using ERP and/or CRM systems for transaction validation, reconciliation, and investigation.
• Demonstrated experience performing level 2 reviews or validations and resolving inquiries within policy and control frameworks.
• Proficiency with Excel, including pivot tables and lookups, or equivalent tools.
• Effective cross-functional communication and collaboration skills.
• Exposure to controlled billing processes, audit requirements, or internal operational policies.

Nice To Haves

• Experience with contract lifecycle updates, credits, invoicing, or usage-based billing workflows.
• Familiarity with ERP and CRM systems for transaction validation, cross-system checks, and exception resolution.
• Experience identifying workflow inefficiencies and contributing to process improvements or documentation updates.
• Experience partnering with Customer Success, Sales, Finance, or Billing Support teams to resolve operational inquiries.

Responsibilities

• Process contract updates, credits, usage imports, invoice updates, and customer changes accurately and promptly.
• Validate data across ERP and CRM platforms to confirm completeness, consistency, and readiness for execution.
• Review and validate billing update requests from partner teams, confirming contractual accuracy, policy compliance, and operational feasibility before system changes.
• Research and resolve billing exceptions through independent analysis, escalating complex or systemic issues when appropriate.
• Identify workflow inefficiencies, recurring issues, and control gaps, and propose improvements to processes, documentation, or controls.
• Maintain billing documentation and follow operational controls and audit requirements.
• Support ad-hoc reporting and data requests with accurate data pulls, validation, and clear operational summaries.
• Partner with Billing Support, Customer Success, Sales, and Finance to provide operational guidance and resolve billing inquiries.

Benefits

• Comprehensive benefits package designed to support employees’ health, well-being, and financial security; benefits vary by country and align with local laws and market practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level