Billing Analyst

GardaWorld • Boca Raton, FL

1d • Hybrid

About The Position

The Billing Analyst reports to the Senior Manager, Billing Finance and manages the end-to-end billing process for an assigned customer portfolio. The role ensures billing accuracy, prepares and distributes invoices, reconciles accounts, analyzes billing activity and accounts receivable transactions, and responds to customer billing inquiries. The position works collaboratively across departments to support accurate and timely revenue recognition and billing operations.

The role operates in a professional office environment and uses standard office equipment. It is hybrid, with regular in-office attendance currently required at least two days per week, based on departmental scheduling requirements. The analyst also assists with invoice printing, sorting, and distribution in the office once a month. Responsibilities may be modified to meet business needs. Employment is contingent on applicable pre-employment screenings, including a background investigation, drug testing, and other assessments as required.

Requirements

• At least three years of progressive experience in a business, finance, accounting, or billing environment.
• Proficiency in Microsoft Office Suite, including Excel, Outlook, and Word.
• Strong analytical, organizational, and problem-solving skills.
• Excellent attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Strong customer service orientation.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Effective time-management and organizational skills.
• Strong analytical and critical-thinking abilities.
• High level of integrity, professionalism, and confidentiality.
• Ability to collaborate effectively with employees and leaders across all levels of the organization.

Nice To Haves

• Experience in billing, revenue accounting, accounts receivable, or a related financial operations role.
• JD Edwards (JDE) experience.
• Knowledge of customer billing processes and electronic billing systems.
• Experience working with large datasets, databases, or SQL.
• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.

Responsibilities

• Manage the billing cycle for an assigned customer portfolio, ensuring accuracy and timeliness.
• Prepare, review, and distribute standard and customized customer invoices.
• Perform customer account reconciliations, including invoicing, accounts receivable activity, credits, and special transactions.
• Research and resolve billing discrepancies and customer inquiries within established service-level expectations.
• Monitor billing data integrity and support system maintenance activities.
• Collaborate with Sales, Operations, Finance, and other departments to ensure billing accuracy and adherence to company policies.
• Review customer setup requests, pricing changes, contract terms, and other billing-related updates for compliance with company standards.
• Generate and analyze recurring and ad hoc reports to support management decision-making.
• Prepare and present billing, credit, and accounts receivable analyses.
• Maintain accurate customer documentation and billing records.
• Support departmental initiatives, process improvements, and special projects.
• Assist with monthly invoice printing, sorting, and distribution activities in the office.
• Support JD Edwards (JDE) data maintenance and billing-related system processes.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed