Billing Analyst (Forensic Services practice)

Charles River Associates•Boston, MA

1d•$55,000 - $68,125•Hybrid

About The Position

Charles River Associates (CRA) is seeking a Billing Analyst to join their Forensic Services practice. This role is responsible for providing accurate and timely billing and customer care services for specific Officers in Charge (OICs) and Project Managers (PMs). The Forensic Services practice supports companies' commitment to integrity by assisting them and their counsel in independently responding to allegations of fraud, waste, abuse, misconduct, and non-compliance. CRA Forensic Services provides accounting and forensic services as well as cybercrime investigation services.

Requirements

Bachelor’s Degree in Accounting or other related field
2-3 years of experience with time & materials management and fixed price billing, including e-billing, ideally in a professional services environment
Hands-on experience with MS Office (Word, Excel) and Oracle (or similar billing system)
Able to work in a high-volume and fast-paced environment
Detail-oriented and deadline driven
Strong organizational and time-management skills
Excellent verbal and written communication and interpersonal skills
Capable of working independently with limited supervision
Strong analytical and critical thinking skills with an interest in continuous process improvement

Responsibilities

Prepare draft invoices for delivery, including getting approvals, following-up, invoice adjustments, researching data, finalizing drafts, and submitting invoices in a timely manner via email or client-specified electronic billing system.
Collection and tracking of insurance carrier claim information.
Communicate with Executive Assistants (EAs) and Officers in Charge (OICs).
Communicate with Project Managers to assist with Project Management Financials.
Create and issue weekly financial reports to clients, counsel, and insurance carriers.
Partner with Project Managers as a primary liaison, coordinating and submitting monthly and quarterly Oracle forecasts in a high-volume environment.
Originate and answer phone calls related to cash collections.
Manage and monitor the budget and enter budget increases in the system.
Process and submit external contractor fees to associated project codes.
Respond quickly to a high-volume number of internal and external emails.
Ensure bills are in compliance with related client contracts.
Obtain necessary approvals for write-offs and process write-offs in a timely manner.
Resolve billing issues and handle ad hoc billing requests.
Resolve complex billing issues with project teams and Financial Administration.
Review unbilled invoices for assigned OICs to ensure timely billing, identifying potential issues with unbilled invoices and recommend reserves when necessary.
Communicate concerns to the AR & Billing Manager.
Assist with accounts receivable and collections, as needed.
Various related special projects.

Benefits

Comprehensive total rewards program
Superior benefits package
Wellness programming to support physical, mental, emotional and financial well-being
In-house immigration support for foreign nationals and international business travelers
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan with employer match
Life insurance
Disability insurance
Paid time off (vacation, sick leave, holidays)
Paid parental leave
Employee assistance resources
Commuter benefits