Billing Administrator

AFD Petroleum Ltd.•Edmonton, AB

3h•Onsite

About The Position

We are seeking a highly organized and detail-oriented Billing Administrator to support both billing operations and front desk reception in a fast-paced environment. As the first point of contact, you will manage reception duties such as answering multi-line calls, handling customer inquiries, and coordinating mail, courier shipments, and incoming documents. This role is responsible for accurate invoice preparation (including consolidated and contract billing), data entry, rate calculations, and maintaining proper financial records, including submission through customer portals. You will also provide flexible support across departments as needed, contributing to smooth daily operations and a strong team environment.

Requirements

High School Diploma or GED required.
Basic knowledge of accounting principles, practices, and systems.
Advanced knowledge of Dynamics 365 Business Central, MS Office, and Excel, PowerPoint, Adobe products, and e-mail.
Professional written and verbal communication skills.

Nice To Haves

Post-Secondary Diploma in Accounting, Finance, or Business Administration preferred.
3+ years’ experience in a Billing role is preferred.
1+ years’ reception and customer service experience preferred.

Responsibilities

Compile data and prepare customer invoices (including consolidated and contract billing).
Process inventory receipts, transfers, and reconciliations.
Verify billing accuracy by comparing invoices, purchase orders, and shipping/receiving documents.
Investigate and resolve billing discrepancies.
Submit invoices through customer portals and distribution channels.
Maintain billing records and ensure compliance with deadlines.
Create Excel reports on customer usage, billing, and spending.
Respond to customer inquiries via phone, email, and in person.
Manage billing inbox and general electronic correspondence.
Provide front desk reception support (calls, inquiries, mail, and courier handling).
Handle office supply ordering and basic administrative tasks.
Maintain confidentiality of financial and business records.
Assist Accounts Receivable with invoicing, statements, deposits, and account updates.
Support CSR functions, including customer account issues and inquiries.
Provide cross-departmental support during peak periods and absences.
Perform other related administrative duties as required.
Other related duties as required or assigned.