Billing Admin / Receptionist

Medstar Ambulance•Clinton Township, MI

4d•Onsite

About The Position

The Receptionist, reporting to the billing manager, will be responsible for answering incoming calls, directing calls to appropriate staff, mail distribution and providing additional clerical support. The Receptionist is the first point of contact for the entire organization, which requires a positive attitude and polished, professional appearance. This position will multi-task a variety of front office activities. Responsible for confidential and time sensitive material.

Requirements

High School diploma
Proven Admin or assistant experience
Knowledge of office management systems and procedures
Excellent time management skills and ability to multi-task and prioritize work
Attention to detail and problem solving
Excellent written and verbal communication skills
Strong organizational and planning skills
Proficient in MS Office
Strong computer skills
Data Entry skills
Driven to accomplish assigned tasks
Self-starter; requires minimal supervision

Responsibilities

Welcoming on-site guests, determining the nature of business, and announcing guests to appropriate personnel.
Answering incoming telephone calls, determining the purpose of callers, and forwarding calls to appropriate personnel or department.
Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable.
Scheduling conference room.
Assist administrative assistants with clerical duties to include faxing, copying, and organizing/maintaining files.
Coordinate with vendors and services they provide.
Ensure main voicemail reflects office closings, special events as well as posting office closed signs.
Answering questions about organization and providing callers with address, directions, and other information requested.
Receiving and forwarding incoming faxes.
Receives, sorts and distributes mail.
Coordinate repairs to office equipment
Process all Subpoenas from Attorney, Police and/or Patient
Process bank deposits
Carry out administrative duties such as filing, typing, coping, binding, scanning etc.
Other duties as assigned