Billing Accountant

Open Exchange IncBoston, MA
$55,000 - $68,000

About The Position

We are seeking a detail-oriented Billing Accountant to manage our billing cycle, ensure accurate and timely invoicing, and support the accounts receivable process. The ideal candidate has strong analytical skills, a solid grasp of accounting principles, and experience working with billing systems and cross-functional teams.

Requirements

  • Bachelor's degree in Accounting, Finance, or related field (or equivalent experience)
  • 2+ years of experience in billing, accounts receivable, or general accounting
  • Hands-on experience with NetSuite for billing, invoicing, and financial reporting
  • Experience using Salesforce for managing customer/account data and syncing with billing workflows
  • Strong Excel skills; experience with formulas, pivot tables, and reporting
  • Excellent attention to detail and organizational skills
  • Strong written and verbal communication skills
  • Ability to manage multiple priorities and meet deadlines
  • Understanding of GAAP and basic revenue recognition principles

Nice To Haves

  • Familiarity with contract billing, subscription billing, or usage-based billing models
  • Experience with NetSuite-Salesforce integration tools or workflows

Responsibilities

  • Prepare, review, and issue accurate customer invoices in accordance with contracts, pricing agreements, and company policies
  • Reconcile billing data against contracts, purchase orders, and service records to ensure accuracy
  • Monitor accounts receivable aging and follow up on outstanding balances
  • Process credit memos, adjustments, and refunds as needed
  • Investigate and resolve billing discrepancies, disputes, and customer inquiries
  • Maintain accurate billing records and supporting documentation for audit purposes
  • Collaborate with sales, operations, and customer service teams to ensure billing accuracy
  • Assist with month-end close activities, including revenue recognition and account reconciliations
  • Generate billing reports and metrics for management review
  • Identify opportunities to improve billing processes and systems
  • Ensure compliance with internal controls, GAAP, and applicable regulations
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