Biller II

Families Together Of Orange County•Santa Ana, CA

5d•Onsite

About The Position

The Biller II is an intermediate-level billing position for someone experienced in healthcare specialties who can efficiently handle moderately complex billing tasks across FTOC service lines, including Dental. The role supports services such as Medical, Behavioral Health, Medical Specialty Services, Dental, and FTOC’s, and may provide exposure to other service lines through direct work or special projects. The Biller II is expected to be well versed in these service lines and may assist with developing and training entry-level Biller I staff. The position requires working on site for scheduled shifts. Employees may have a primary site but could be temporarily assigned to another FTOC location based on organizational, staffing, community, or patient needs. Occasional travel to FTOC sites, including on short notice, is required. Schedules may vary, and work on holidays, weekends, or overtime may be required depending on organizational needs.

Requirements

Billing or coder certification.
At least 2 years of medical billing experience, including at least 1 year in an FQHC multi-specialty environment.
Ability to learn a new EMR/EHR.
Strong knowledge of multi-specialty billing workflows.
Understanding of payer rules and denial management.
Ability to work independently in billing queues.
Strong analytical and problem-solving skills.
Effective communication skills.

Nice To Haves

Preferably 2 years of experience in an FQHC multi-specialty environment.

Responsibilities

Manage assigned billing work queues.
Analyze and correct claim rejections and denials.
Submit corrected claims and re-bills.
Identify denial trends and escalate recurring issues.
Monitor daily billing and rejections.
Coordinate with eligibility, front desk, and clinical teams.
Assist with payer correspondence and payment discrepancies.
Support encounter submission review for FQHC compliance.
Work independently with minimal supervision and handle moderately complex billing issues.
Support cross-department coordination and assist with special projects as assigned.
Assist with the development and training of entry-level billers when necessary.
Follow FTOC policies and procedures, provide customer service, communicate with the immediate supervisor, meet productivity standards, and perform other assigned duties.
Attend and actively participate in scheduled meetings and contribute to a collaborative work environment.